Join our member program for worry-free septic maintenance
Did you know that regular upkeep and maintenance not only protects your property, but your investment? By scheduling regular maintenance for your home or business septic system, you are saving money in the long run and even possibly protecting your health.
Once a septic system is installed, it requires regular care and maintenance to keep it working to its best potential. Regular pumping, cleaning lateral lines, and removing debris are all part of keeping your septic system functioning at top efficiency. A poorly maintained septic system will quickly turn into a big, messy, and costly problem.
Automate Your Septic System Maintenance & Protection
We know you’re busy and it can be easy to forget when it’s time to have your septic tank serviced. By scheduling regular maintenance, you are making it easy to keep your home safe from damage and your family safe from the potential pathogens that enter the home when a poorly managed septic system backs up into the home or yard.
Our preferred service membership program covers even more!
As a member, you enjoy the peace of mind that comes with knowing your septic system is problem free and taken care of in emergencies. But how do we do that for you?
Check out these preferred service membership benefits:
- We use a multi-point checklist to verify your septic system’s health and function at the time you enroll and every single time we service the tank.
- You receive regular maintenance checks and services.
- If an emergency does come up, you have priority service over non-members (7 a.m. to 5 p.m. Monday-Friday and no overtime charges!).
- Hassle-free repairs with a 10% discount on all parts and labor charges on non-covered repairs.
- Regular pumping with a schedule made according to the agreement
- Program fees start as low as $20 per month
What the maintenance visits include
The Preferred Customer Program is the scheduled-maintenance membership. Published benefits include a multi-point checklist at enrollment and at every service, regular maintenance checks, priority emergency service over non-members from 7 a.m. to 5 p.m. Monday through Friday with no overtime charges, 10 percent off parts and labor on non-covered repairs, and pumping on the agreement schedule. Program fees start as low as $20 per month.
Notes merged from the older maintenance articles: the program also covers cleaning lateral lines when needed, adjusting flow equalization, and removing debris. Enrollment starts with a pump-out so the checklist is not measuring a tank that is already full. The older how-often article says a maintenance visit can report solids in the tank and the distribution box and can check how fast an effluent filter is filling.
The membership does not publish a pump-out price by tank size. That range is still waiting on Jon. The $20 figure is the published starting membership fee only.
Who the program is for
It is for homeowners and businesses in Northwest Arkansas who do not want to remember the pump interval. The plan is worth it, on the published answer, because it schedules tank cleaning and gives priority repair if there is a problem. It is not a substitute for a formal real-estate inspection report.
To schedule Preferred Customer Program enrollment in Northwest Arkansas, call (479) 271-0058. Office hours are Monday through Friday, 8:00am to 5:00pm. Saturday and Sunday are closed. Shop: 2523 Janda Dr., Rogers, AR 72756. Office: 4149 Cook Rd., Bentonville, AR 72713. Licenses: AR Septic Installers 0855111 and AR Septic Tank Pumpers 000042. BBB Septic and Portable Toilets started in 1987. It runs 16 trucks plus in-house excavation equipment. Preferred Customer Program members get priority service on weekdays, 7 a.m. to 5 p.m. There are no overtime charges. Program fees start as low as $20 per month.
Questions
A checklist at enrollment and at each service, scheduled pumping, priority weekday repair with no overtime charges, and 10 percent off parts and labor on non-covered repairs. Fees start as low as $20 per month.
Yes. The published program notes start membership with a pump-out so maintenance is not scheduled on a full tank.
No. The $20 figure is the starting membership fee. A published pumping price range is still waiting on the owner.
Talk to BBB
Request maintenance for your septic system
Office hours Monday to Friday 8:00am to 5:00pm. Licensed, family owned, since 1987.