Reviews
4.9
4.9 on Google · 1,273 reviews
Reviews below are from Google for BBB Septic Solution on Google Maps.
“BBB septic is great. They got us scheduled right away, with friendly customer service, provided timely confirmation calls and let us know when they were arriving 1 hour out, as l requested. When they arrived they were professional and quick, even repaired the lid of our septic system, without even mentioning it at no cost. We will definitely use them for all our septic needs.”
“Fantastic! I highly recommend this company. Very friendly, professional from the office to the servicemen. Easy to schedule. They arrived on time, explained the process and answered my questions. When they finished I didnt know they were here. They left my yard as they found it. They did a great job. The price was great too!”
“Ryan and his helper showed up exactly on time. Quickly pumped out tank. Ryan was very friendly and knowledgeable and willing to answer any questions. I highly recommend. Will use again.”
“I am new to living with septic. The appointment for a clean out was easy to schedule. All of my questions were answered with useful detail and respectfully. The people who did the work walked me through how my system worked and described what the issue was in a way I could understand. Great customer service from start to finish, thank you!”
“BBB delivered 5 star service. Quick response. Good clean work as they pumped out our septic tank. Value priced. Will use them again.”
Customer testimonials
Outstanding Service
“BBB Septic really helped us out being homeowners for the first time with septic system issues. We were dealing with problems in our lateral lines and one line getting overloaded with water. Thankfully, Brook and John were quick to respond to our call and handled everything with professionalism. Their problem-solving approach made us feel confident that the service call was worth every penny. I highly recommend BBB Septic for their expertise and outstanding service.”
Portable Toilet Service
“Customer service in the office is friendly and responsive. Delivery did a great job placing the porta potti right where we needed it at the job site and continue to service it throughout our remodel project in a timely fashion.”
Responsive from concept to completion
“BBB put in a fairly complex system. They have a long history in NWA as a leader in this field. Their team was responsive, professional and took the time to understand our unique challenges. The have led from concept to completion, then took the time to teach us how we can keep our system healthy and functional. If you need the best, BBB is a place you can trust to get it right.”
Extremely Professional
“My husband and I have been using BBB Septic for almost 8 years . We have used them for service, maintenance and new installs . The technicians are extremely professional and they deliver an exceptional product.”
The People You Should Call
“We’ve called this company for service twice, and found them to be skilled, friendly, and professional. We would recommend their services to anybody, and will call on them anytime in the future where septic services are needed. Our house and system are old, and they still managed to get it up and running again. If you need work on your septic system, these are the people you should call.”
Which service do you need?
If the tank is due, start with a pump-out. If something's broken, repair covers tanks, lines, and pumps. If the yard over the field stays wet, that's drain field repair. For a home purchase, get an inspection first.
Programs and discounts
With the Good Neighbor Discount, when two or more neighbors book septic service on the same day, each household saves. Two or three neighbors get $25 off each, and four or more get $50 off each.
Questions
Call (479) 271-0058 Monday through Friday, 8:00am to 5:00pm.