Reviews
Aboulutely great! On time, lots of communication and a great job done.
Had perk test on two lots. All went well and was a fun experience. Piper showed me what to look for. It was a fun and learning experience. Never use anyone but BBB.
BBB Septic was recommended by a cousin who is a contractor. I called them to locate and flag the septic lines before having a fence installed. They were helpful and completed the job quickly. I will use them again.
We have been in our home for a year (it is 5 years old) and thought it was a good idea to get our septic tank pumped, dumped and get some overall peace of mind. I am glad we did since it was needed!!! Angie was very nice, fast and …
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Septic system maintenance cleaning…the tech was timely, very nice and efficient! He answered any questions I had…
From the first call I was given information to help the process along. The crew was on time and made quick work of my septic system.
They were very professional, did a great job.
Angie and here colleague were great to have in sight. They were friendly and professional. Answering all of my questions and gave me great advice on how to keep my septic system working properly.
Very please with the results and speed in which they got the job done. We had a septic pump go out. They got it up and running quickly. Very professional and tons of communication.
I had them drain my septic. They did a great job with scheduling and keeping me informed of arrival time. The driver did an amazing job backing his rig down our long steep driveway.
I called around to all the different septic pumping companies in NWA and BBB Septic was the cheapest and the friendliest on the phone when asking for estimates. We did not have to wait long for our appointment and when the guys got here …
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Angie was beyond professional and awesome. Quick, clean, done. Loved it. I will be using BBB septic from now on.
Thank you so much for your kind review, Thien! So happy to hear how pleased you were with Angie and the service provided, she's a great asset to our team. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Courteous, professional, clean. They charge a fair price for a necessary service.
Thanks Wayne, we appreciate the Google review.
Super nice people and very professional. Angie and Logan were very helpful and efficient. Highly recommend!
Thank you for the review, Traci! We appreciate the recommendation! "We are never too busy for your referrals."
Angie was amazing!
Thanks Tami!
We appreciate the Google review!
The guys at BBB are amazing. They showed up on time on budget and amazing service. Thank you BBB!!
Thanks Nick!
We appreciate the Google review!
Pumped septic and repaired baffle in D Box! Great service as always and fairly priced!
Thanks Maryanne!
We appreciate the Google review!
Quick response to our need for a septic tank cleaning. Very professional & friendly staff. Would recommend to family & friends.
Thank you for the review, Mike! We appreciate the recommendation! "We are never too busy for your referrals."
Septic tank checked and cleaned out. Very friendly, knowledgeable workers.
Thanks Beth!
We appreciate the Google review!
My wife was extremely pleased with bbb . Bbb was referred to my from one of my builder’s Aaron Nickell homes. Thanks for helping us out! We will be calling again in the future.
Thank you for the review! Happy to hear you will call us again!
Super professional they show up on time every time. If they don’t, they’ll call you to let you know they’re running behind and they clean up their mess.
Thanks Reed!
We appreciate the Google review!
Septic inspection very thorough and efficient.
Thanks Kathleen!
We appreciate the Google review!
They were very professional and got my septic tank cleaned out. Even more importantly, they took the time to give me advice on how to take care of my septic system as this is my first experience with a house that used a septic system. They …
read moreThank you for your generous review Margaret!
Our ministry has a long standing relationship with BBB because we trust they will do the right thing and they will do things right. The challenges we face are diverse, but BBB is flexible and willing to help every chance they get. Their …
read moreThank you so much, Kent, for your kind words. We appreciate Saving Grace for trusting us with all aspects of your septic system needs. We look forward to working with you for many years to come. "We are never too busy for your referrals.
Representatives explained everything well with the septic tank cleaning. She was very helpful on questions asked and might need to be done in the near future. I will use BBB again.
Thank you so much for the review, Jason. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals.
Angela was the best. She was very professional and knows her business. I didn’t know anything about Septic Systems and she explained it all to me. She went above and beyond. I will definitely refer and use BBB in the future for all my …
read moreThanks Rosie, we appreciate the Google review.
They were able to get to my repair quickly and had it fixed in a few hours. The service team was professional, friendly, and knowledgeable. I will be saving their contact information and using them again!
Thanks Angela, we appreciate the Google review.
Good friendly business... I want to say thank you for your help
Thanks Moises, we appreciate your feedback.
Pumping out septic tank
Thanks Susan, we appreciate the Google review.
Called and was very prompt and professional! Very helpful to us!Will use again if needed and will tell people!
Thank you so much, Alana, for your review and willingness to refer us to your friends. "We are never too busy for your referrals."
We used this Co. to clean our septic tank when we sold our house. Very courteous very reasonable. Definitely recommend them.
Thank you so much, Narnie, for taking the time to share your experience and leave a review. Happy we were able to get your septic tank serviced for the sale of your home. "We are never too busy for your referrals."
Amazing company amazing people, won't use anyone else in NWA!
Thank you so much, Reagen, for your kind words. Great to hear how happy you are with our company. "We are never too busy for your referrals."
Had an excellent experience with them, treated me fair , on time, and as qouted over the phone. Will use again if need be
Thank you for the review, John. Happy to hear you will use again. "We are never too busy for your referrals."
The service was successful and professionally done.
Thank you, Kathi, for the review and your kind words. "We are never too busy for your referrals."
BBB gave us same-day service with a septic tank issue. They were able to remedy the problem and under an hour. Quick professional service. We will definitely call them again in the future.
Thanks, Christina! So glad we were able to get your job done on the same day you called. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Professional service at a reasonable price.
I had an emergency with a broken pipe that led to my septic tank. Needed to have the tank pumped right away in order to bring a backhoe in to replace the pipe. BBB responded immediately and pumped out the septic so the pipe could be …
read moreThank you so much, Jacque! We appreciate you being one of our Preferred Maintenance customers and are pleased we could get your tank pumped so quickly so the plumbing could be repaired. We look forward to working with you again for the years to come. "We are never too busy for your referrals."
Very knowledgeable and professional!
Thank you, Lea, for the review. "We are never too busy for your referrals."
They came out quickly and the technician found the problem quickly. Also informed us of what was done and said they would come back if this didn’t fix the problem. I highly recommend BBB Septic.
Thank you so much, Sherry, for taking the time to share your experience and leave a review. So glad Angie was able to figure out what was going on with your system. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Angie was very professional and great to work with! Happy with the end result!
Thank you so much, Gregg, for the review. Glad to hear you were happy with the end result and the professionalism of Angie. "We are never too busy for your referrals."
I needed a Perc test on 2 purchased properties. I’m very happy with how smooth things went. I am looking forward to having a continued business relationship with them. I’m a General Building contractor and new to the area and it’s nice to …
read moreThank you so much, Dave, for the kind words. So glad we were able to get the soil tests done for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great communication, on time, no issues, at a fair price. I’ll use them again.
Thank you so much for taking the time to share a review. We look forward to working with you again in the future. "We are never too busy for your referrals."
Pump septic
Thank you for the review, Carol. "We are never too busy for your referrals."
Tony came first thing in the morning and figured out our wiring was bad and fixed it so we wouldn’t trip the circuit breaker. He also showed me how the system worked and what preventative measures I need to take to care for our septic …
read moreThanks, Daniel! We appreciate you taking the time to share your experience with Tony. Glad he was able to get the wiring issue fixed and explain how your system works. Pleased to hear he explained and showed you how to clean the baffle filter so you can prevent future back ups. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Septic tank service
Thank you so much, Steve, for the review. "We are never too busy for your referrals."
They came out pumped our tank they were professional quick and knowledgeable.
Thank you so much, Nate, for the review. Happy to hear how professional, knowledgeable and quick our team was in getting your septic tank pumped out. "We are never too busy for your referrals."
Tony was very professional and very knowledgeable. Tony recommended some additional services for our septic system that will prevent future problems. Very good experience.
Thank you so much for the review, Steve. So happy to hear how pleased you were with the service you received from Tony. "We are never too busy for your referrals."
BBB Septic gave me an appointment within a week, and if you did not know, they also fix any problems with your septic pump. The repair was scheduled quickly as well. Very nice efficient people !
Thank you for your review! We appreciate the feedback!
Professional!! Rachael and Angela were caring individuals! Came to our aide promptly and assessed our problem quickly!
Thank you for the review, Susan, and the kind words. Happy we were able to assess the problem and set up an appointment for a resolution. We look forward to working with you again. "We are never too busy for your referrals."
I appreciate the help and service that BBB Septic Solution provided. From the incredibly competent and helpful office staff to the technicians that diagnosed and took care of my problem. This is my place to call when these issues arise.
Thank you so much, Leslie, for the review. You did the hard work finding the tank 🙂 . So glad we were able to get your tank serviced. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I highly recommend! Quality work and reasonably priced.
Showed up on time. Did an amazing job at a fair price. Would HIGHLY recommend this company !!!!
Thanks, Deborah! We appreciate your willingness to recommend us. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Always fast and friendly regardless of the circumstances! Thank you for your services
Thank you so much, Kayla, for the review. Glad to hear how pleased you are with the service you received. "We are never too busy for your referrals."
Great company. The ppl who work there will take great care of u
Thank you, Matthew!! We appreciate you trusting us to take care of you septic service needs. "We are never too busy for your referrals."
They pumped out my septic tank and installed risers to make it easily accessible for the next service. I highly recommend BBB Septic for your septic pump outs. Very thorough in all aspects of communication from the initial contact and when …
read moreThank you for taking the time to share your experience with our company and for the review. Glad to hear the team took care of you from beginning to end. "We are never too busy for your referrals."
Prompt, professional, cordial…all together, superior service.
Thank you for the kind words and review, William. Thank you for choosing BBB for your septic service needs. "We are never too busy for your referrals."
Highly recommend BBB!
Thank you for the review, Guy! "We are never too busy for your referrals."
Recently had them do two properties. Great service, on time, reasonable and received a discount on both for the addition of the second property.
Thank you so much, Terry! We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Really awesome crew! Where other companies were requiring us to pay for a septic truck pump in order to repair our septic pump, these guys saved us allot of money and were able to diagnose and repair our issue quick and easy.
Thank you, Jeremy, for the review. Glad to hear we were able to fix your pump issue without the extra cost of pumping your system. "We are never too busy for your referrals."
They had exactly what we needed and did an excellent and professional job. They were very knowledgeable, helpful, and courteous. Thank you for your help.
Thank you for the review, Julia. Glad we were able to put the risers on your tank and replace your d-box lid. "We are never too busy for you referrals."
Who ever cleans Hawthorne Heights Bentonville does an exceptionally fine job!!!!!
Septic emptied
Thank you for the review, Kelly. "We are never too busy for you referrals."
Second time I’ve used bbb septic clean out. professional , on time ,
Thank you, Bradley, for your continued trust in BBB for your septic service needs. "We are never too busy for you referrals."
We had our septic system pumped, BBB was able to get us on the schedule quickly and they had a reasonable rate for pumping a 1200 gallon tank. The service person, Tony, was pleasant and prompt. I would recommend BBB for all your septic …
read moreThank you so much, Michelle for your willingness to recommend us to others. "We are never too busy for you referrals."
Great job. Will use again and again!
Thank you for the review, Mont. "We are never too busy for you referrals."
The moment I contacted BBB septic I knew I would be in good hands. Speaking with Mary I realized BBB septic had a cost structure in place, experience and expertise in this field, state licenses and the staff to complete our job. Tony our …
read moreThank you, Brian, for the review. It was great meeting you when you stopped by the office last week. We look forward to being your septic service provider for years to come. "We are never too busy for you referrals."
On time and fast service
Thanks, Steve!! Glad we go the job done for you in a timely manner. "We are never too busy for you referrals."
The only name I’d recommend!! Courteous, responsive, and educated on septic systems. Competitively prices as well
Thank you, John, for recommending us to others and for the review. "We are never too busy for you referrals."
Very knowledgeable and went the extra mile! Professional and neat.
Hi Kelsee. We appreciate your feedback and we strive for excellence in customer service. "We are never too busy for you referrals."
Septic emptied
Thank you for the review, Pam. "We are never too busy for you referrals."
Great job. Appointment was easy to make and they came out quickly. Friendly and professional team that explained what they were doing and tips to keep the system working
Thank you, Mike, for taking the time to share your experience and review. "We are never too busy for you referrals."
Knew to a septic tank and had them out to pump the tank.
They were very professional, prompt and personable.
Thank you for the review, Wilma. We appreciate you trusting us with your septic service needs. "We are never too busy for you referrals."
Kind friendly service
Thank you for taking time out to leave a review. "We are never too busy for you referrals."
They were able to get to us within a week to pump our septic tank. (We weren't in a rush.) They dug down to the lid, pumped out the septic tank, and installed a riser in less than two hours. Reasonable fees, friendly service, and …
read moreHi Kim. So glad we were able to uncover your septic tank, pump it out and add risers for easier access for future septic service. "We are never too busy for you referrals."
No hidden fees. Up front on what they do. Called before. Experienced workers. Very good job . A+
Thank you, Kathy, for the review. Integrity is a big part of our company and we appreciate you noticing. "We are never too busy for your referrals."
Angie came out right on time. She explained that I didn’t have a septic tank access but installed it AND pumped my tank. She & her assistant were professional & personable. We also talked about how often I need to have it pumped (it was my …
read moreMarj, thank you for the recommendation. We greatly appreciate the feedback.
Septic clean out and service
Martin, thank you for the google review, we appreciate it.
Pleased with service performed and friendliness of people.
Thanks Shiera!
They did a pipe repair to our main septic line. We are happy with the job they did.
Elain, We appreciate the kind words, Thank you!
Amazing team and amazing job!! You can’t find businesses like this anymore!
Thank you for the google review!
The lady's that came to clean out our septic tank were super nice and did a great job!😊
Gabriel, we appreciate the feedback!
Septic pump out. Great service. Highly recommend
We appreciate the recommendation
Quick, friendly and knowledgeable staff from start to finish!
We appreciate the feedback!
They performed septic tank drainage.
Ver professional at the same time very courteous and friendly. Did an outstanding job.
Thanks Pete, we appreciate the review
Staff on the phone are so pleasant and helpful. Technician did a great job with with our septic. Excellent customer service! Highly recommend.
Thanks Regina!
These ladies were very professional, knowledgeable, and friendly. They did a great job explaining what was going on and what to expect in the future. Highly recommend this company.
Thanks Debbie for the google review, We appreciate the recommendation!
The ladies did a great job doing maintenance on our septic system. They were very knowledgeable and quick working! Would definitely reccomend.
Mandy, thank you for the recommendation! We appreciate the 5 star google review!
Great service. Efficient septic tank clean out. Very knowledgeable and capable.
Thank you for the 5 star google review! We greatly appreciate the feedback!
Everyone was super super helpful, honest, and kind. Rachel was very responsive to emails and referred us to a plumber for some issues. But also very quick when it came to do the septic tank replacement. Brooks did the estimate and …
read moreMarcie, We greatly appreciate the recommendation. Thank you for the review!
They are wonderful. Answered my service request on a Saturday night and Angie was here Sunday morning to get our septic tank up and functioning again. She also helped educate me on how to not have the same issues again. I would definitely …
read moreErin, we appreciate the review! Thank you for leaving us a google review!
BBB pumped my septic tank and replaced a broken cover. Great job. Very pleased.
Thank you Carey for the google review! We really appreciate the feedback.
I can count on BBB to take care of my grease trap when we need to clean it out. They aren't afraid of hard work and go the extra mile when needed! Great company with great people!
Thank you so much, Bobby. Thank you for trusting us with the grease trap service at your restaurant. "We are never too busy for your referrals."
Friendly, professional, and knowledgeable. From the on line request for information to completion of the job, they didn’t miss a beat. Quote was spot on as well.
Thank you, Ronny! So glad our team was friendly, professional and knowledgeable. Glad the service request and scheduling went well. "We are never too busy for your referrals."
I called BBB Septic to clean out septic tank. I made appointment with them. They were excellent to deal with. They are very professional and did a great job. I highly recommend them.
Thank you for taking the time to share a review, Larry. We appreciate your willingness to recommend us! "We are never too busy for your referrals."
Empty and inspect septic tank.
Thank you for the review, Beth. "We are never too busy for your referrals."
everything went well.
I really appreciate your service and. Thanks againj
Couldn't be happier with the service at BBB septic. Had our tank pumped this morning by Angie and both her and her partner on the truck were friendly, helpful, and professional. They were super knowledgeable about our system and even helped…
read moreThank you so much, Ryan! Stoked to hear about how you are with the service you received and your willingness to recommend us. "We are never too busy for your referrals."
Very responsive and professional. They did a great job with our perc test!
Thank you, Melissa, for the review. So glad Piper was able to get your perc/soil test done for you. "We are never too busy for your referrals."
Septic tank inspection and tank cleaning
Thank you for the review, Cassandra! "We are never too busy for your referrals."
We have used BBB in the past for septic system installation and sewer repair. We just reordered Just Flush. Service is impeccable! We highly recommend!
Thank you so much, Linda for the review and for being our customer for the last 14 years. We strive for excellence in customer service and so glad we met those expectations with you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."