Reviews
Showed up on time. Did an amazing job at a fair price. Would HIGHLY recommend this company !!!!
Always fast and friendly regardless of the circumstances! Thank you for your services
Thank you so much, Kayla, for the review. Glad to hear how pleased you are with the service you received. "We are never too busy for your referrals."
Great company. The ppl who work there will take great care of u
Thank you, Matthew!! We appreciate you trusting us to take care of you septic service needs. "We are never too busy for your referrals."
They pumped out my septic tank and installed risers to make it easily accessible for the next service. I highly recommend BBB Septic for your septic pump outs. Very thorough in all aspects of communication from the initial contact and when …
read moreThank you for taking the time to share your experience with our company and for the review. Glad to hear the team took care of you from beginning to end. "We are never too busy for your referrals."
Prompt, professional, cordial…all together, superior service.
Thank you for the kind words and review, William. Thank you for choosing BBB for your septic service needs. "We are never too busy for your referrals."
Highly recommend BBB!
Thank you for the review, Guy! "We are never too busy for your referrals."
Recently had them do two properties. Great service, on time, reasonable and received a discount on both for the addition of the second property.
Thank you so much, Terry! We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Really awesome crew! Where other companies were requiring us to pay for a septic truck pump in order to repair our septic pump, these guys saved us allot of money and were able to diagnose and repair our issue quick and easy.
Thank you, Jeremy, for the review. Glad to hear we were able to fix your pump issue without the extra cost of pumping your system. "We are never too busy for your referrals."
They had exactly what we needed and did an excellent and professional job. They were very knowledgeable, helpful, and courteous. Thank you for your help.
Thank you for the review, Julia. Glad we were able to put the risers on your tank and replace your d-box lid. "We are never too busy for you referrals."
Who ever cleans Hawthorne Heights Bentonville does an exceptionally fine job!!!!!
Septic emptied
Thank you for the review, Kelly. "We are never too busy for you referrals."
Second time I’ve used bbb septic clean out. professional , on time ,
Thank you, Bradley, for your continued trust in BBB for your septic service needs. "We are never too busy for you referrals."
We had our septic system pumped, BBB was able to get us on the schedule quickly and they had a reasonable rate for pumping a 1200 gallon tank. The service person, Tony, was pleasant and prompt. I would recommend BBB for all your septic …
read moreThank you so much, Michelle for your willingness to recommend us to others. "We are never too busy for you referrals."
Great job. Will use again and again!
Thank you for the review, Mont. "We are never too busy for you referrals."
The moment I contacted BBB septic I knew I would be in good hands. Speaking with Mary I realized BBB septic had a cost structure in place, experience and expertise in this field, state licenses and the staff to complete our job. Tony our …
read moreThank you, Brian, for the review. It was great meeting you when you stopped by the office last week. We look forward to being your septic service provider for years to come. "We are never too busy for you referrals."
On time and fast service
Thanks, Steve!! Glad we go the job done for you in a timely manner. "We are never too busy for you referrals."
The only name I’d recommend!! Courteous, responsive, and educated on septic systems. Competitively prices as well
Thank you, John, for recommending us to others and for the review. "We are never too busy for you referrals."
Very knowledgeable and went the extra mile! Professional and neat.
Hi Kelsee. We appreciate your feedback and we strive for excellence in customer service. "We are never too busy for you referrals."
Septic emptied
Thank you for the review, Pam. "We are never too busy for you referrals."
Great job. Appointment was easy to make and they came out quickly. Friendly and professional team that explained what they were doing and tips to keep the system working
Thank you, Mike, for taking the time to share your experience and review. "We are never too busy for you referrals."
Knew to a septic tank and had them out to pump the tank.
They were very professional, prompt and personable.
Thank you for the review, Wilma. We appreciate you trusting us with your septic service needs. "We are never too busy for you referrals."
Kind friendly service
Thank you for taking time out to leave a review. "We are never too busy for you referrals."
They were able to get to us within a week to pump our septic tank. (We weren't in a rush.) They dug down to the lid, pumped out the septic tank, and installed a riser in less than two hours. Reasonable fees, friendly service, and …
read moreHi Kim. So glad we were able to uncover your septic tank, pump it out and add risers for easier access for future septic service. "We are never too busy for you referrals."
No hidden fees. Up front on what they do. Called before. Experienced workers. Very good job . A+
Thank you, Kathy, for the review. Integrity is a big part of our company and we appreciate you noticing. "We are never too busy for your referrals."
Angie came out right on time. She explained that I didn’t have a septic tank access but installed it AND pumped my tank. She & her assistant were professional & personable. We also talked about how often I need to have it pumped (it was my …
read moreMarj, thank you for the recommendation. We greatly appreciate the feedback.
Septic clean out and service
Martin, thank you for the google review, we appreciate it.
Pleased with service performed and friendliness of people.
Thanks Shiera!
They did a pipe repair to our main septic line. We are happy with the job they did.
Elain, We appreciate the kind words, Thank you!
Amazing team and amazing job!! You can’t find businesses like this anymore!
Thank you for the google review!
The lady's that came to clean out our septic tank were super nice and did a great job!😊
Gabriel, we appreciate the feedback!
Septic pump out. Great service. Highly recommend
We appreciate the recommendation
Quick, friendly and knowledgeable staff from start to finish!
We appreciate the feedback!
They performed septic tank drainage.
Ver professional at the same time very courteous and friendly. Did an outstanding job.
Thanks Pete, we appreciate the review
Staff on the phone are so pleasant and helpful. Technician did a great job with with our septic. Excellent customer service! Highly recommend.
Thanks Regina!
These ladies were very professional, knowledgeable, and friendly. They did a great job explaining what was going on and what to expect in the future. Highly recommend this company.
Thanks Debbie for the google review, We appreciate the recommendation!
The ladies did a great job doing maintenance on our septic system. They were very knowledgeable and quick working! Would definitely reccomend.
Mandy, thank you for the recommendation! We appreciate the 5 star google review!
Great service. Efficient septic tank clean out. Very knowledgeable and capable.
Thank you for the 5 star google review! We greatly appreciate the feedback!
Everyone was super super helpful, honest, and kind. Rachel was very responsive to emails and referred us to a plumber for some issues. But also very quick when it came to do the septic tank replacement. Brooks did the estimate and …
read moreMarcie, We greatly appreciate the recommendation. Thank you for the review!
They are wonderful. Answered my service request on a Saturday night and Angie was here Sunday morning to get our septic tank up and functioning again. She also helped educate me on how to not have the same issues again. I would definitely …
read moreErin, we appreciate the review! Thank you for leaving us a google review!
BBB pumped my septic tank and replaced a broken cover. Great job. Very pleased.
Thank you Carey for the google review! We really appreciate the feedback.
I can count on BBB to take care of my grease trap when we need to clean it out. They aren't afraid of hard work and go the extra mile when needed! Great company with great people!
Thank you so much, Bobby. Thank you for trusting us with the grease trap service at your restaurant. "We are never too busy for your referrals."
Friendly, professional, and knowledgeable. From the on line request for information to completion of the job, they didn’t miss a beat. Quote was spot on as well.
Thank you, Ronny! So glad our team was friendly, professional and knowledgeable. Glad the service request and scheduling went well. "We are never too busy for your referrals."
I called BBB Septic to clean out septic tank. I made appointment with them. They were excellent to deal with. They are very professional and did a great job. I highly recommend them.
Thank you for taking the time to share a review, Larry. We appreciate your willingness to recommend us! "We are never too busy for your referrals."
Empty and inspect septic tank.
Thank you for the review, Beth. "We are never too busy for your referrals."
everything went well.
I really appreciate your service and. Thanks againj
Couldn't be happier with the service at BBB septic. Had our tank pumped this morning by Angie and both her and her partner on the truck were friendly, helpful, and professional. They were super knowledgeable about our system and even helped…
read moreThank you so much, Ryan! Stoked to hear about how you are with the service you received and your willingness to recommend us. "We are never too busy for your referrals."
Very responsive and professional. They did a great job with our perc test!
Thank you, Melissa, for the review. So glad Piper was able to get your perc/soil test done for you. "We are never too busy for your referrals."
Septic tank inspection and tank cleaning
Thank you for the review, Cassandra! "We are never too busy for your referrals."
We have used BBB in the past for septic system installation and sewer repair. We just reordered Just Flush. Service is impeccable! We highly recommend!
Thank you so much, Linda for the review and for being our customer for the last 14 years. We strive for excellence in customer service and so glad we met those expectations with you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Pumped our septic tank
Great service, punctual, great attitude
Thank u
We appreciate your kind words, Sofia. "We are never too busy for your referrals."
Quick, responsive and friendly. We have a local auto body shop the theses guys really helped us out in time of need (clogged pump station). We had a temp toliet over here in two hours and got lucky and picked up a cancelled appt. that same…
read moreThank you, Jason, for the review. So glad we were able to your auto body shop by fixing the pump and providing you with a portable toilet. We look forward to being your go-to toilet and pump needs in the future. "We are never too busy for your referrals."
Septic cleanout. Technicians were great. Professional, courtesy call before arrival, efficient and effective service.
Thank you for taking the time to share your review, Leslie. Happy to hear how professional and courteous our team was. "We are never too busy for your referrals."
BBB shows up when they are supposed to and gets the job done right!
Thanks so much, Vincent, for the review! "We are never too busy for your referrals."
BBB Septic came to pump our sewer system and they did a great job! They were able to work us in quickly and we're really fair in price. Jamie and the other worker with him were on time, quick, professional, and knowledgeable. Would …
read moreKali, We appreciate the recommendation, thank you for the google review!
Excellent service
Thanks Thomas for the review!
Angie came to pump our septic tank this morning, and was the utmost of professional, helpful, and knowledgeable. As first time home owners, she was so patient answering all my questions on septic maintenance and was very thorough …
read moreThank you, Liz! So pleased to hear how patient, professional, knowledgeable and helpful Angie was. We understand being a first time home owner would bring lots of questions and glad that Angie was able to answer those questions for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Septic tank cleaning
Thank you for the review, Don. "We are never too busy for your referrals."
Had the septic system pumped. They did a great job!
Thank you so much, John! Glad we were able to get your tank pumped out. "We are never too busy for your referrals."
One word, AWESOME!!!
Thank you so much, Kevin!! Glad to hear we were awesome. "We are never too busy for your referrals."
I needed them to locate my septic tank. They came out and did it super quick and double-checked their work.
Thank you, Corey, for the review. Glad to hear we were able to locate your septic tank for you. "We are never too busy for your referrals."
Service was great! Angie was awesome and professional!
Thank you so much, Ron, for taking the time to submit a review. Great to hear how professional and awesome Angie was. We look forward to working with you again. "We are never too busy for your referrals."
BBB was prompt, courteous, informative and professional.
We appreciate your kind words and review. "We are never too busy for your referrals."
Angie was a pleasure to work with, on time and got the job done quick with excellent conversation as well. Will def recommend BBB
Thanks, Scott! Glad to hear how pleased you were with the work, efficiency and conversation given by Angie. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Went great
Extremely helpful and friendly
Friendly services and genuine staff making sure everything is arranged and organized. It was a busy event day at the Bentonville City Square and they were there to set up on time! Thank you BBB Septic and Portable Toilets Staff!
BBB Septic is fantastic. We had a particularly tricky problem and Piper stepped in and helped solve our dilemma quickly and very professionally. Don't hesitate to trust BBB with your septic needs!
Thank you, Michael, for the review. Piper is good at finding solutions when it comes to septic systems. Happy we were able to help. "We are never too busy for your referrals."
Everyone I'm working with at BBB has been a joy. They tested the soil at my desired building site. The soil is not ideal, which is a bummer, but they're helping me evaluate all my options for moving forward on a septic design and install. …
read moreThank you so much, Aubrey, for your kind words. I'm glad our Design team is helping you evaluation all options due to the non-ideal soil. We look forward helping with all your septic needs through your build. "We are never too busy for your referrals."
Angie came out and provided a great service! Angie taught me about how to and when to switch my bull run toggle. Angie told me what type of system is in use and how to determine if it’s working correctly. Angie is a great service technician…
read moreThank you so much, Jon, for your review. Angie is a great asset to our team and so happy to hear she was able to share her knowledge with you. We look forward to working with you again in the future. "We are never too busy for your referrals."
BBB performed an inspection of a septic system prior to purchase of a residence. They prioritized my request and performed a through, professional inspection and expedited our report so we could move forward with our purchase. I certainly…
read moreThank you, Zina, for taking the time to share a review. So glad we were able to get the septic inspection done for you so you could move on with the purchase of your new home. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Good service friendly drivers clean toilets
Contacted them after realizing it had been 6 years in the home & since the septic was pumped/inspected.
They scheduled me for a week or so out (better than I expected with labor and other stuff going on).
I was provided a techs name, an ETA…
read moreThank you so much, James, for the high praise. Angie is an incredible asset to our team and are happy to hear you saw that in her. We hope you won't need us again until the next pump out, but if you do we'll be here, ready to help. "We are never too busy for your referrals."
Amazing service on both the phone and in person. Took time to educate and they got the job done. Highly recommend
Thank you for the review! We appreciate your willingness to recommend us to your family and friends. "We are never too busy for your referrals."
Professional and very knowledgeable team. On time and courteous.
Thank you, Kirk, for the review! Happy to hear the team was professional and knowledgeable. "We are never too busy for your referrals."
I would highly recommend BBB. They are kind, and explain everything to where you understand the situation at hand. We will be a faithful customer
We appreciate the recommendation Irene, Thank you for the kind words and taking the time to leave us a google review!
BBB office was friendly and responsive. Called for confirmation of appointment, provide with information about service, and to answer any question. Angie arrived to complete service on time and provide notice. Angie was professional, …
read moreThank you so much, Dara, for taking the time to share your experience and to leave a review. Happy to hear the team was informative and professional. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great company , good at what they do. We always refer our clients w/ septic issues to BBB.
Thank you for your kind words and your willingness to refer your clients to us, Matthew. "We are never too busy for your referrals."
Great guys did a great job , thanks
Super professional from the initial telephone call to septic clean out completion. I won’t use anyone else going forward! Highly recommend!!!
Thank you, Christopher!! We are so pleased to hear how professional the team was and your willingness to use us again for your future septic needs. "We are never too busy for your referrals."
Wonderful service!! I’ve been doing business with them for a long time and have never been disappointed!
This was our first experience with BBB Septic. When I called to make an appointment they were very helpful and accommodating of my schedule. They explained that they would call the day before to confirm and give me a better time frame of …
read moreThank you so much for your kind words, Carrie. So glad to hear how satisfied you are with the service you received from our team. Angie is a valuable asset to our team and so glad you saw that. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Everyone from the receptionist that took my call and scheduled us to the two guys that came out to do the work were very friendly and accommodating. I had all of my questions answered as I don't really know much about septic systems and the…
read more
We are very pleased with your service. Hard working employees, got their jobs done in a great time, and very nice!
Thank you for helping us in a very tough situation!
Beth Reeder
Thank you, Beth, for taking the time to share your experience. We strive for excellence in customer service and job well done. Glad we were able to help you out with your tough situation. We look forward to working with you again. "We are never too busy for your referrals."
Thanks Taylor for courteous and excellent service
HMH
Thank you, Hugh, for your review. "We are never too busy for your referrals."
BBB did a great job of locating our septic tank (after we failed to find it) and pumping it out. Everyone we dealt with was professional, friendly and helpful. I have already recommended them to my neighbor!
Thank you so much for the review and recommendation to your neighbor! So glad to hear how professional and friendly our team was. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Arrived as promised, professional, explained everything.
We appreciate you taking the time to share a review, Kenneth. It's great to hear the team was professional, informative and punctual. "We are never too busy for your referrals."
Septic inspection for a client. Answered all my questions. Was efficient and professional. Great company.
Thank you, Michelle, for trusting us with the septic inspection for your client for their new home purchase. It's always a pleasure working with you and look forward to working with you again in the future. "We are never too busy for your referrals."
I called the office and was politely told that they were booked for about two weeks out. Seeing that I had an issue on my hands I didn't have the tools to do myself I asked for an emergency pump out and if there was any way they could make …
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Very helpful in working out our issue. Call 'em
Great service. The team was very friendly, on-time, and did an excellent job.
Thank you so much, David! It's great to hear how excellent a job our team did. "We are never too busy for your referrals."
Septic system was drained by two of the nicest and professional employees. They answered all my questions and gave me an overview of how the system works. I would definitely use this service again.
Thanks for the review, John. Ecstatic to hear how nice and professional Angie and Paige were. We hope to be your septic service provider for years to come. "We are never too busy for your referrals."
We had our septic cleaned out. It is a different septic system then we have had before. Angie was great in teaching us how to take care of it. They were efficient professional and knowledgeable. Thanks again BBB!
Thank you for trusting us with the service our septic system, Kerry! Happy to hear how informative Angie was with teaching you about your septic system. We look forward to working with you again in the future. "We are never too busy for your referrals."
Tony and his partner were an awesome team and they got the job done fast and did a very good job and cleaned up the area
Thanks, Jake, for the review. So glad Tony and his helper were able to get your tank replacement done in a timely manner and left a clean job site. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We used BBB'S portable toilet services for our new construction project and were very pleased with their services. They came weekly to clean it and billing was straightforward and easy. We'll definitely recommend them. Everyone I spoke with…
read moreThank you so much, Elizabeth! Pleased you were happy with the portable toilet service you received from us during your new construction project. Thank you for your continued patronage of our company. "We are never too busy for referrals."
The gentleman that was here was so nice.
The service provided by BBB Septic was exceptional. One of the best small business/contractor experiences that I have had in some time. Pre-service communication was perfect. On time arrival and very informed service techs made the process …
read moreThank you, Vic, for the fantastic compliment. We are so glad to hear how exceptional you felt about the service you received from our Team. We strive to give excellence in customer service and to make the process as smooth as possible. Thank you for taking the time to share your experience with BBB Septic. "We are never too busy for your referrals."
Very impressed with the entire interaction with BBB septic. From the initial call to scheduling to site visit and completion, everyone was friendly, professional and responsive! I would highly recommend for any septic system service needs!
Thank you, Michelle! So glad to hear how pleased you are with the service you received from our staff. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Awesome service! We will be repeat customers!!
That's fantastic to hear, Betsy. We look forward to working with you again in the future. Thank you for your review. "We are never too busy for your referrals."
. . . the great ladies were very friendly an knew there job well
Had septic pumped. Girl that came out was outstanding. Fairly priced. Highly recommend.
Thank you, Evan! So glad we were able to get your tank pumped out. "We are never too busy for your referrals."
They have have drained our septic tank and replaced the lid and riser. Great communication, excellent service.
Thank you for the review, Jack! "We are never too busy for your referrals."