Customer reviews
Reviews
Reviews from customers of BBB Septic and Portable Toilets.
4.9
Google reviews
4.9 on Google · 1264 reviews
Reviews below are from Google for BBB Septic Solution on Google Maps.
“Fantastic! I highly recommend this company. Very friendly, professional from the office to the servicemen. Easy to schedule. They arrived on time, explained the process and answered my questions. When they finished I didnt know they were here. They left my yard as they found it. They did a great job. The price was great too!”
“True professions. You get what you pay for on expertise. The team kept me well informed through the process & put up with all my questions. They found two 1k tanks so we are grateful! The notes were detailed & it capured all the follow up items/mapped out the tank layout.”
“The crew called me 5 minutes before arrival. They were courteous, and professional. We live at a time when trend is less work more money. The crew made me proud of people who make honest living working with their hand. They should be cherished. They represent BBB, more so than the management. Respect them and pay them well.”
“Called them and scheduled an appointment for the next available opening, which was approximately a week out. Good communication with Rachel about cost and procedures. Received a call the day before to confirm time and driver called the next morning to say that we were 1st stop. Craig and his assistant were great and answered my questions and respected the area they worked in. Kudos and great job!”
“I don't generally write reviews, but I decided to sit down and write one today after having two gentleman over to pump out my septic system. I didn't have any knowledge of how a septic system functioned until I found out that there was an issue with it and studied up on how to approach this without getting billed extremely heavily. The man i spoke with was very knowledgeable, helpful, genuine, and very candid when recommending how to care for my septic system as opposed to being less informative to increase his profit margin. I would highly recommend BBB Septic Solution's services to anyone facing a similar situation and in need of a reliable and honest company to help them navigate their issues. Thank you!”
Customer comments
Outstanding Service
“BBB Septic really helped us out being homeowners for the first time with septic system issues. We were dealing with problems in our lateral lines and one line getting overloaded with water. Thankfully, Brook and John were quick to respond to our call and handled everything with professionalism. Their problem-solving approach made us feel confident that the service call was worth every penny. I highly recommend BBB Septic for their expertise and outstanding service.”
Portable Toilet Service
“Customer service in the office is friendly and responsive. Delivery did a great job placing the porta potti right where we needed it at the job site and continue to service it throughout our remodel project in a timely fashion.”
Responsive from concept to completion
“BBB put in a fairly complex system. They have a long history in NWA as a leader in this field. Their team was responsive, professional and took the time to understand our unique challenges. The have led from concept to completion, then took the time to teach us how we can keep our system healthy and functional. If you need the best, BBB is a place you can trust to get it right.”
Extremely Professional
“My husband and I have been using BBB Septic for almost 8 years . We have used them for service, maintenance and new installs . The technicians are extremely professional and they deliver an exceptional product.”
The People You Should Call
“We’ve called this company for service twice, and found them to be skilled, friendly, and professional. We would recommend their services to anybody, and will call on them anytime in the future where septic services are needed. Our house and system are old, and they still managed to get it up and running again. If you need work on your septic system, these are the people you should call.”
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Office hours Monday–Friday 8:00am–5:00pm. Licensed, family owned, since 1987.