Reviews
Septic pump out.
We used BBB Septic for a septic inspection for a home we are buying. They were very helpful, professional, and easy to work with. I would definitely recommend BBB Septic and we plan to continue using them for maintenance and service.
What a great company! They were all so friendly and helpful. We have used other companies in the past but not anymore!
Thank you for the review, Stephanie! We were happy to help and hope to hear from you again in the future!
From my first phone call to the person who came to my house, everyone was friendly, helpful and extremely professional! Great service!
Thank you for the review, Steph. So glad we were able to get your tank pumped out for you. "We are never too busy for referrals."
I recently bought a Bella Vista home with a Septic System (which I’ve had and am acquainted with over 40 years).
However, I have never heard of a ‘Diversion Valve!’ I felt I really really needed to know more about this, which had eluded me…
read moreThank you for taking the time to share your experience, Dallas. Glad we are able to give you peace of mind regarding the diversion valve. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Septic tank pump out. Service person was on time and called to advise that he was enroute allowing us time to get home. Price was comparable to other service providers in the area. No hidden service charges post service. The quoted price …
read moreThank you, Jerry, for the review. Glad to hear you are pleased with the service Tony provided. "We are never too busy for your referrals."
Michelle with BBB Septic did an exceptional job helping my client & I with a soil test for a land lot. She went out of her way to keep us informed and we were able to meet our tight timeline and closed the transaction on time. We will …
read moreThank you so much for the kind words, Hayley. Excellent to hear how great Michelle was and that she was able to help you close the transaction on time. "We are never too busy for your referrals."
They emptied our septic tank. From office staff to onside workers they were all professional, very friendly and helpful.
Great people. Very friendly and done their job. Thank you
Great service at a fair price
Thank you for the recommendation, Robert. We're happy to hear you were satisfied and look forward to the next time you need us!
They did a great job for me. Coordinated visit to our property with my neighbor when I was out of town. Rachel was awesome! Much appreciated!
We appreciate the review, Mark! We know Rachel will appreciate the compliment and we hope to work with you again soon!
Jon, Piper and all his crew are the absolute best in our area. They know their stuff and will be up front and professional. You don’t have to worry about problems on the back end when they do a job.
Thank you for the kind words, Robin. So glad we were able to get the soil test done for. "We are never too busy for your referrals."
Septic tank cleanout. Excellent, friendly, and professional service. Explained what they were doing and why.
Thank you for the review, Andrew. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
BBB pumped our septic out and installed an riser on my tank. Now in the future there will be no digging. Great job guys and they were on time.
Thank you, Rick. Glad we were able to bring the tank access up to ground level for you. "We are never too busy for your referrals."
Great job – helped us with our septic concerns and we were very pleased!!! Many thanks to BBB!!
Thank you for the review, Bryan. Glad to have helped eased your septic concerns. "We are never too busy for your referrals."
Septic tank pumped. Prompt and efficient.
Thank you, Tim. "We are never too busy for your referrals."
We’re looking to buy our first house and we’re advised to get a septic inspection. I called BBB to schedule this service. Rachel walked me through the whole process (what the inspection entails and was very transparent in the cost of the …
read moreThank you, Dale, for the review. We appreciate you trusting us with the septic inspection for your new home purchase. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Very good and responsive. They are incredibly busy but took time to help me at every turn. I would highly recommend them and will use them again.
Thank you so much, Jake, for the review. We are happy to be able to provide you with good, responsive service. We look forward to working with you for years to come. "We are never too busy for your referrals."
Hi Porta potty and is on site for the pre-con so thank you and it's always went good for me when you guys are doing the portable toilet service
All good so far.Looking forward to our next tank cleaning .
Our second time using this company. Both times very happy.
Thank you, Betsey for the recommendation. We appreciate your continued use of our company and we look forward to being your septic service provide for years to come. "We are never too busy for referrals."
Jamie was great! Got the inspection done quickly and knew exactly what he was doing.
Thank you, Mark, for the review. So glad Jamie was able to get the septic inspection done for you. "We are never too busy for your referrals."
Angie and Paul were professional and knowledgeable. They explained everything to me and were great to deal with!
Thank you, Alice. "We are never too busy for your referrals."
Had them come out and pump my septic system and do an inspection. They were always more than happy to answer any questions, and were pleasant to work with. Having them come back out and do some repairs for me as well!
Thank you, Gary, for the review. Glad we were able to get the septic inspection and pump out done for you. "We are never too busy for your referrals."
right on time, great service easy to deal with
We appreciate the review, Don! Hope to work with you again soon!
Company was exceptional with calls of reminders, to when they would arrive. Let me know if there were any issue making sure they kept me informed on what they did and how to prevent any problems in the future.
Thank you, Teresa, for the review. Glad we were able to share our knowledge on preventative maintenance for your system. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
From the initial phone call to the finished service, everyone was friendly, efficient and knew their business. Awesome company!
Thank you for the recommendation, Holly! Don't hesitate to reach out next time you need help!
We contacted BBB to come out and inspect the septic system at our new construction home. Piper, Tony and Michelle went up and beyond to help us sort through our concerns and advised us on the areas that needed improvement. Thank you all …
read moreThank you, Gina for sharing your experience. So pleased to hear about the great service you received from our team. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Your crew did a wonderful job for us.
We needed our septic pumped. They were quick and professional. Great service! We will absolutely be using them again for any future needs.
Thank you, TT, for the kind words. We look forward to working with you again in the future. "We are never too busy for your referrals."
You provided a great service. Very professional and timely. Thank you.
great and professional, we had no idea about septic tanks, had them come out inspect it corrected a small issue, didn't take advantage of us ,I trust these people
Thank you, Scott, for the review. Glad we were able to get your system inspected and give you peace of mind of your system. We look forward to working with you again in the future. "We are never too busy for your referrals."
Friendly and professional, great work!
Thank you for the review, Rick. Professionalism and excellence in customer service is what we strive for. "We are never too busy for your referrals."
Had issues with our lateral field being crushed and the lines were not functioning properly. We needed needed a new soil test and new lateral field designed. Piper and crew were so nice and answered all questions and address every concern…
read moreThank you for taking the time to share your experience, Mr. Lovejoy. So happy we were able to get a new lateral field designed, approved and installed for you. I know it's a lengthy process and pleased we were able to answer questions along the way. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
TONY & his crew, were courteous, friendly and professional. They did a great job. We would recommend BBB & TONY to anyone.
Bob
Thank you, Robert, for the review. Happy to hear how pleased you are with the service you received from Tony and the job done. "We are never too busy for your referrals."
Friendly crew,very clean and courteous, on time with good equipment,10😀
We had BBB out today to pump the septic tank for the property we bought last year. They were on time and had more than enough hose to pump the tank without needing to drive through our pasture. I was especially impressed with the fact that …
read moreThank you so much, Denise for taking the time to share your experience with our company. We strive for excellence in customer service and a job well done. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Have kept my septic system running perfect for many, many years.
Thank you, Frances for taking the time to share your review. Proud to have served you for many years and look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Their expert and knowledge of the septic business. The two employees, Angie and Craig, who pumped my tank were great in all respects. I recommend BBB Septic based on my experience with all the crew especially, Angie and Craig!!!
Yes. Thank you so much for your quick and professional service
They were quick, effective and I would absolutely recommend them to friends and neighbors. Thank you.
They made sure we were taken care of even when though it was somewhat difficult to get to our system and they had to come back the next day to complete the job.
Very good service – very polite technicians
I highly recommend this service
Thank you, Candace, for taking the time to share your experience. So glad to hear we were able to get your system taken care of and how pleased you are with the service you received. "We are never too busy for your referrals."
Great job 👍 would recommend your business to others!
Good job very pleasant men
Fast and professional services!
Thank you for the review, Sandra!
It went great I was glad you were guys we're here to do this they did a great job thank you
They were very efficient and were here on time and kept the appointment as stated. Did a great job of cleaning up when finished and just were really great. Thanks so much.
Thank you so much, Carole for the review. So pleased to hear you are happy with the service provided. "We are never too busy for your referrals."
We have been very pleased with the service of BBB. The office staff is respectful and always gets the job done quickly. Thank you!
Everything is working now . Thanks for smoothing our dirt
It went very well, thank you very much , the man said it needed it.
We lived in our house for 10 years and hadn't had the tank pumped (partly because we never had any problems, and partly because the previous owner had apparently buried the access 3 ft down!). BBB came out when they said they would and …
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Helpful, and do good work
Thanks for the recommendation, Rachel! We hope to have the honor of working with you again soon!
We use them for our Septic Tank service and they are prompt and thorough and reasonably priced. Highly recommend.
Thank you, Dotti for the review. Pleased to hear that the service you received was prompt, thorough and reasonably priced. "We are never too busy for your referrals."
I've had BBB out to update my septic with an alarm, add the cleanout tube, and drain the tank...they did a great job at a reasonable price. Two weeks ago the alarm went off and they came out the same day and replaced the pump in the lift …
read moreThank you so much, Jerri, for taking the time to share your experience with our company. So glad to hear we were able to get your pump replaced and working again so quickly. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I appreciate you coming out on such a cold 🥶 rotten day 🤝
Quick and efficient service.
Thank you for the review, Harriet. "We are never too busy for your referrals."
Very friendly service. Helped us with all our needs
Thank you for the recommendation, Jason! We're always more than happy to help and we hope to be of service again in the future!
They did a wonderful job on my septic tank. It was hard to locate, but they found it and cleaned it out. The staff was very helpful and friendly!
Thank you for the recommendation, Justin. So glad we were able to find your "hard to locate tank". We hope to be your septic service provider for years to come. "We are never too busy for your referrals."
The two gentlemen who did the service were very personable and efficient.
As a former "city" person I had NEVER known anything about septic tanks or how the alarm works. Ours kept going off and after researching ALL of the companies around I picked BBB. The 2 guys who came out were HIGHLY professional and not …
read moreThank you for the recommendation, Steven! We're glad your research led to us and even more thrilled to help with your septic tank! We hope we'll have the pleasure of working with you again in the future!
On time, friendly and the price was the same as I was told on the phone! Great service!
We are having an event and the day before the portable toilets I had canceled on us with no notice. I sent a message on Facebook to BBB and they took care of us on a short notice and fit us into their schedule!! BBB saved the day!!!
Thank you for the recommendation, Tina! We are so glad we were able to help out!
Always count on Brook😀he does a good caring good job.Thanks for working me into your schedule. Thanks Gene H Sparks 😃
Had a wonderful experience, excellent communication and service.
Thank you for the review, Mark! We know the whole crew will appreciate it!
WE had BBB out last week and they were very knowledgeable and we were very pleased with their service.
Thank you for the recommendation, Nora! It's great to hear you were pleased with our work and we hope to be of service again soon!
On time. Courteous and thorough.
We appreciate the recommendation, Kevin! Whenever you need help in the future, know BBB is ready to go!
IT WENT VERY WELL, THE MEN WERE VERY NICE.
very professional and helpful. Rachel was a pleasure to work with. The guys were knowledgeable and informative, and they left no evidence the had been been there.
The Best!
Thank your for the recommendation, Helen! We were more than happy to help and encourage your to reach out next time you have an questions in the future!
They did a great job, they explain things very well and cleaned up very well after their work.
BBB Septic is the best! I had an urgent problem & they got to it quickly. They go the extra mile! Great people! They have maintained our septic system for over 15 years. I highly recommend them!
Thank you for the review, Donna! We were more than happy to help and look forward to working with you again soon!
Very kind, knowledgeable, and efficient team that offers exceptional work at a reasonable price. I highly recommend this company.
We appreciate the recommendation, Sheila! We hope to have the pleasure of working with you again in the future!
BBB Septic came to my house to pump my septic tank. Jonathon notice a problem with my electric wiring but he still did the pump and called in the repair. I thought it would be the following week before they could come out and fix it, but …
read moreThank you for the recommendation, Patti! We were more than happy to help and hope to work with you again in the future!
Thanks! ... . Piper and Dustin did a great job.
We had a great experience, they communicated everything that needed to be done. They were on time and completed the installation of our new septic tank quickly.
Thank you so much, Angela for the review. Thank you for choosing BBB for your septic system installation. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great service, timely and nice folks.
Thank you for the recommendation, Jane! We are happy to hear you've enjoyed your experience with us!
We had a good experience with the guys from BBB Septic. They went about their work quickly and effectively.
They replaced my line from house to tank, located tank and cleaned it out. They had to removed my fence and landscaping and was very careful with plants and fence all while using a backhole! Very impressed
Thank you for the review, Dorothy! We hope you think of us again for all of your future septic needs!
Everything is working good. Thank you so much!
These folks are absolutely wonderful to work with! Set up a regular maintenance plan for our septic system, connected our RV parking pad to the existing tank and installed a storm shelter for us – all without a single hitch! Friendly, …
read moreThank you for the kind words and recommendation, Joe! We hope to have the chance to work with you again soon!
They did a great job of helping us locate and clean our septic. They worked quick and clean. The ground looked better when they finished than it did before they came. Thanks
We appreciate the recommendation, Sara! We hope to have to the pleasant opportunity to work with you again in the future!
It went great! The gentleman was very professional and took time to answer all the questions we had. Great job!
BBB septic was very professional and fast, and best of all, reasonably priced!
Thank you for taking the time to share your experience, Greg. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I recommend the septic services offered. Service was great! Very professional and friendly. Provided answers to questions and options to improve system to save money for future service.
Thank you for the recommendation and kind words, Heather! We are happy to hear you were satisfied with our services and look forward to working with you again!
The two guys that came to my house were professional and courteous. They answered all of my questions. I would not hesitate to hire them again or recommend them.
Thank you for the kind words, Kim. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great easy to navigate website. Quick response and scheduling. 30 min call prior to arriving. Excellent job and clean up. Will use again!!
Thank you for the review, Ron. Pleased to hear you were satisfied with the service you received. "We are never too busy for your referrals."
showed up on time, did their work well, did not milk the job for extra work, billed as quoted, explained and advised as to care and feeding of septic systems, excellent; and thanks guys.
Thank you, David! Happy to hear your experience was good. We strive for excellence in customer service and a job well done. Thank you so much for taking the time to submit a review. "We are never too busy for your referrals."
We have never owned a home with a septic system before and I have to say it made me nervous. Jon Hall came out to our home, pumped the system and answered all our questions about how to maintain the system. Thank you for your wonderful …
read moreThank you for the kind words, Kimberly. We are pleased to hear the Jon was able to answer all your questions and get your tank pumped out. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I had no idea where my septic was. dug some holes and really went over all my options from good to bad. HONEST!!
Thank you, Michelle, for the review. "We are never too busy for your referrals."
We were very impressed by their professionalism efficiency and pricing. I would use them again in a heart beat and also refer them to my clients as well.
Thank you for the kind words, Barbara. Glad we were able to get that tank replacement completed for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Way more than septic and storm shelters! High level of integrity and work ethic. You will get tons more value than you expect.
Thank you so much for the review! Everyone here at BBB appreciates your kind words and are always glad to help out!
This company is the real deal! Got our septic tank pumped, they came right away, great service, great people...what more could you ask for. I will continue to use them for my septic needs and future storm shelter!
Thank you for the review Loretta! We look forward to being able to help out in the future and be your septic service provider for years to come!
We had an appointment scheduled but it was raining like crazy. I figured they would call to reschedule because of the rain. The call.came and the genylman said he was 30 min out and was heard my way. I said you still do that in the rain. …
read moreHow awesome to get your thoughts after a long wet day! Really encouraging! Thank you for trusting us with your business
The phone customer service was really great; very knowledgeable staff and they gave me good options for the best way to proceed. They came out within a week to do the job. On the day of the job the soil was very wet so they left some very …
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The first company we called spent an hour and said they could not find the tank. BBB found the tank and finished the job quickly. They were very professional and courteous. I would recommend them to anyone needed a pump out.
Thank you for the review, Debbie. So glad we were able to locate your tank and get it pumped for you. We look forward to being your septic service provider for years to come.
Best service and pricing I’ve ever encountered, if you don’t have the maintenance plan sign up today!!!!!!
Thank you for the review, Monty. "We are never too busy for your referrals."
Best service and pricing I’ve ever encountered, if you don’t have the maintenance plan sign up today!!!!!!
Thank you for the review, Monty. "We are never too busy for your referrals."
Great service, Great friendly people & a pleasure to do business with.
Great clean-up afterwards....NO MESS LEFT BEHIND. Nice clean equipment......It was an enjoyable experience having them out here.
Thank you for the kind words, Charles. We are so pleased to hear that your experience was enjoyable. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
They were professional, prompt and extremely reasonable. I had an extremely satisfying experience from beginning to end.