Septic
Storm Shelters
Portable Toilets
Reviews
Had my septic system located and it went very well. They used sonar to locate it. I wanted to know where it was prior to building a garden. The house was built in the 30’s and the septic was very old. The previous owner didn’t know where it…
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Very fast and friendly, knows their industry well, can take out all the guesswork from start to finish!
Thank you for the review, Chad. So happy to hear about your positive experience with our company. "We are never too busy for your referrals."
These guys are the best. Called them when the pump went out in our septic tank. Made time that day to come and check out the problem. Fixed the next day. Would highly recommend.
Thank you for the kind words, Bill. We are so glad we were able to get your septic pump replaced and working for you. "We are never too busy for your referrals. "
Quick and friendly service.
Thank you for the review, Beth. "We are never too busy for your referrals."
They did a great job and where very polite great company
Thank you for the kind words, John. Pleased to hear how great your interaction with our team was. "We are never too busy for your referrals."
Rachel and the team at BBB septic solution was able to pull some strings last minute to schedule a septic tank inspection that otherwise would have held up our entire home buying and selling process. Book them with confidence!
Thank you so much, Matthew. So glad we were able to get the septic inspection worked into our schedule to help you with the closing of your home. "We are never too busy for your referrals."
They do an excellent job at a very good price
Thank you for the review, Richard. Also, thank you for being our preferred maintenance customer. "We are never too busy for your referrals."
BBB Septic is the best! I had an urgent problem & they got to it quickly. They go the extra mile! Great people! They have maintained our septic system for over 15 years. I highly recommend them!
Thank you for the review, Donna! We were more than happy to help and look forward to working with you again soon!
Very friendly and professional!
Thank you, Lucas. We are glad to be able to help you with your portable toilet rental needs. "We are never too busy for your referrals."
Very professional and kind staff. They were able to pump and inspect our tank within a week of our initial request. Excellent, efficient, and knowledgeable staff.
Thank you so much for the review. We look forward to working with you again. "We are never too busy for your referrals."
Very kind, knowledgeable, and efficient team that offers exceptional work at a reasonable price. I highly recommend this company.
We appreciate the recommendation, Sheila! We hope to have the pleasure of working with you again in the future!
BBB Septic came to my house to pump my septic tank. Jonathon notice a problem with my electric wiring but he still did the pump and called in the repair. I thought it would be the following week before they could come out and fix it, but …
read moreThank you for the recommendation, Patti! We were more than happy to help and hope to work with you again in the future!
BBB Septic was great to work with – very helpful locating our tank, cleaning it, and giving us the info we needed about it.
Thank you for taking the time to share your experience, Ms. Watson. So glad to hear how pleased you were with the service you received. "We are never too busy for your referrals."
Prompt. Efficient. Professional. Knowledgeable.
Thank you, Jacque, for the kind words. "We are never too busy for your referrals."
Very friendly and responsive company. The perc test staff were very knowledgeable and thorough! My wife and I were very impressed with all of the BBB people we dealt with.
Thank you so much, Russell for the review. It was a pleasure working with you as well. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Friendly, Professional, and Great Product! Highly recommended!
Thank you so much, Christopher. We are so pleased to hear you are happy with the Storm Shelter we installed for you. "We are never too busy for your referrals."
Thanks! ... . Piper and Dustin did a great job.
We had a great experience, they communicated everything that needed to be done. They were on time and completed the installation of our new septic tank quickly.
Thank you so much, Angela for the review. Thank you for choosing BBB for your septic system installation. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great service, timely and nice folks.
Thank you for the recommendation, Jane! We are happy to hear you've enjoyed your experience with us!
Provided me with what I needed promptly as promised
Thank you, Mr. Spencer, for the review. "We are never too busy for your referrals."
BBB Septic Solution provide excellent, professional service!
Thank you for the review, Lisa. So pleased to hear you received such excellent service. "We are never too busy for your referrals."
We had a good experience with the guys from BBB Septic. They went about their work quickly and effectively.
The BEST service, professional, consistent & customer friendly. Cannot recommend them highly enough!
Thank you for the review and kind words, Carolyn. We appreciate your willingness to refer us to your friends and neighbors. We strive for excellence and take pride in a job well done. "We are never too busy for your referrals."
They replaced my line from house to tank, located tank and cleaned it out. They had to removed my fence and landscaping and was very careful with plants and fence all while using a backhole! Very impressed
Thank you for the review, Dorothy! We hope you think of us again for all of your future septic needs!
Called for helping locating septic distribution and leach lines. Rachel was very knowledgeable and personable on the phone. Monitoring team were able to come next day! Tim and his partner were nice and very efficient! Found what we needed …
read moreThank you for the review, Ina. Happy to hear you were pleased with the interaction with both the office and the technicians. Glad we were able to get your system mapped out so you can start your landscaping. "We are never too busy for your referrals."
Great service. Rachel is awesome to work with.
Thank you for the kind words and the review, Catherine. So glad we were able to get the maintenance for your system on the right track. "We are never too busy for your referrals."
Prompt and reliable service. Very informative and knowledgeable. Highly recommend!
Thank you so much for the review, Kate. We look forward to helping you again in the future. "We are never too busy for your referrals."
TONY AND MARSHALL ARE WONDERFUL. I'd like to thank the great folks at BBB for helping me out. They came, fixed my septic tank and line problem and in no time at all, I was back to everyday living, not having to worry about running water …
read moreThank you, Renee. So glad we were able to get the issue fixed for you. Blessing to you as well. "We are never too busy for your referrals."
Jon and everyone at BBB Septic are wonderful to work with. I was able to be one of their first clients for their Soil Morphology testing. They were on time, reasonably priced and spent the time to walk me through the results. I can't say …
read moreThank you so much for the kind words, Joey. We are glad we were able to get your soil test done for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Excellent service. Very knowledgeable
Thank you for taking the time to share a review, Richard. So pleased to hear that you received such excellent service. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Everything is working good. Thank you so much!
Great
Thank you, James. "We are never too busy for your referrals."
These folks are absolutely wonderful to work with! Set up a regular maintenance plan for our septic system, connected our RV parking pad to the existing tank and installed a storm shelter for us – all without a single hitch! Friendly, …
read moreThank you for the kind words and recommendation, Joe! We hope to have the chance to work with you again soon!
Very Friendly, and did a great job. I like the professional services.
Thank you for the review, Delta. It was great working with you. "We are never too busy for your referrals."
They did a great job of helping us locate and clean our septic. They worked quick and clean. The ground looked better when they finished than it did before they came. Thanks
We appreciate the recommendation, Sara! We hope to have to the pleasant opportunity to work with you again in the future!
Excellent company to work with!
Thank you so much for the positive review, Tom. It was a pleasure working with you as well. "We are never too busy for your referrals."
great service. gave me a 1/2 hour window when they would arrive. Great prices as well.
Thank you, Michael, for the kind words. Very pleased to hear how happy you are with the service you received. "We are never too busy for your referrals."
Wow could not ask for better service. Set appt and he was there. When he was done he went over how it was working. Great job thanks
Thank you for the kind words, Jim. Glad to hear the technician was able to discuss your system and the work completed. "We are never too busy for your referrals."
BBB and team are very professional and reliable company. I would recommend them for all there services.
Thank you, Daniel, for taking the time to post a review and for recommending us to others. Glad to hear you were happy with the service we provided. "We are never too busy for your referrals."
Had some initial mixup in our address & our driver went to the wrong house-ours just happens to be hard to find, BUT they did a great job outside of that! We would use them again.
Thank you for the review, Ambrosia. "We are never too busy for your referrals."
Excellent service and friendly staff. I would recommend BBB SEPTIC services to everyone.
Thank you for the kind words, Lloyd. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
This is the first home I have owned with a septic system. I knew nothing about how it worked. I had a hunch that the system had never been pumped out since the house was built 15 years ago. We bought it less than a year ago. John took the …
read moreThank you, Gary for taking the time to post a review. Ecstatic to hear how pleased you are with the service you received. We strive for excellence in customer service. "We are never too busy for your referrals."
Fast and friendly service.
Thank you, Megan. "We are never too busy for your referrals."
It went great! The gentleman was very professional and took time to answer all the questions we had. Great job!
John was wonderful. Ordered my shelter, scheduled it and had it deliver right on time. Their people in the office were wonderful as well as the 2 installers that came with John. They moved things around in my garage so I could also pull …
read moreThank you so much for the recommendation, Beatrice! We hope you enjoy your shelter and hope to hear from you again in the future!
John was wonderful. Ordered my shelter, scheduled it and had it deliver right on time. Their people in the office were wonderful as well as the 2 installers that came with John. They moved things around in my garage so I could also pull …
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Professional, timely, knowledgeable and friendly. Got the job done under their quote.
Thank you for the kind words, Nancy. "We are never too busy for you referrals."
The guys were very friendly and courteous. They quickly located the Septic tank opening and pumped out the tank. I would highly recommend BBB Septic for anyone needing service on their septic system.
Great people, honest, and they did a …
read moreThank you, Randy for taking the time to submit a review. We are ecstatic to hear how pleased you are with the service you received. We look forward to being your septic service provide for years to come. "We are never too busy for your referrals."
I asked them to give me a heads up before they came out and they did. They pumped the tank out completely as I expected. They came back and repaired the baffling and a broken line. Thought they were pretty reasonable.
Thank you for the kind words, Daryl. Glad we were able to get your septic tank pumped out and your line repaired for you. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
Great service with quick, convenient appointments. Love the fact that you have so many payment options. We just moved into our new house, BBB pumped our septic tank and marked all the lines for us. Great information to have.
Thank you so much for the positive review. So glad to hear you are pleased with the services provided. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
BBB septic was very professional and fast, and best of all, reasonably priced!
Thank you for taking the time to share your experience, Greg. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I recommend the septic services offered. Service was great! Very professional and friendly. Provided answers to questions and options to improve system to save money for future service.
Thank you for the recommendation and kind words, Heather! We are happy to hear you were satisfied with our services and look forward to working with you again!
The two guys that came to my house were professional and courteous. They answered all of my questions. I would not hesitate to hire them again or recommend them.
Thank you for the kind words, Kim. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great easy to navigate website. Quick response and scheduling. 30 min call prior to arriving. Excellent job and clean up. Will use again!!
Thank you for the review, Ron. Pleased to hear you were satisfied with the service you received. "We are never too busy for your referrals."
showed up on time, did their work well, did not milk the job for extra work, billed as quoted, explained and advised as to care and feeding of septic systems, excellent; and thanks guys.
Thank you, David! Happy to hear your experience was good. We strive for excellence in customer service and a job well done. Thank you so much for taking the time to submit a review. "We are never too busy for your referrals."
Our alarm on our septic system went off in the middle of the night, and we were clueless about what to do. I called BBB and Brooke came out the same day I called. He found the problem with the wiring to the pump and fixed it. He even …
read moreThank you for the kind words, Dona. We are please that we were able to get your septic issue resolved so quickly. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
The Septic System at the nonprofit that I was working at was having some serious problems – or at least that is what we were told. Called Jon at BBB Septic Solution and guess what??? His team came out, investigated the issue and resolved it…
read moreThank you, Anthony! Happy to hear your experience was good. We strive for excellence in customer service and a job well done. Glad we were able to resolve the issue for you and look forward to being your septic service provider for years to come. We find great value in hearing how our team is performing. Thank you so much for taking the time to submit a review. "We are never too busy for your referrals."
Purchased our 🏡 in Bella Vista,
July 2017, & this is our first Septic Tank experience as a homeowner, in NWA.
My realtor recommended BBB Septic Solutions, so, I contacted Michelle & setup appointment.
Jamie & Wiley, were awesome👍arrived …
read moreThank you for the review, Ted. So pleased to hear you are happy with all the interactions you had with our employees. We strive for excellence in customer service. We look to be your septic service provider for years to come. "We are never too busy for your referrals."
These guys were friendly, informative, and got the job done quickly. Would definitely recommend them, and will use them again when necessary.
Thank you for the positive review, Janice. We are pleased to hear you are happy with the service you received and we look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We have never owned a home with a septic system before and I have to say it made me nervous. Jon Hall came out to our home, pumped the system and answered all our questions about how to maintain the system. Thank you for your wonderful …
read moreThank you for the kind words, Kimberly. We are pleased to hear the Jon was able to answer all your questions and get your tank pumped out. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I had no idea where my septic was. dug some holes and really went over all my options from good to bad. HONEST!!
Thank you, Michelle, for the review. "We are never too busy for your referrals."
Great Service highly recommend for all your Septic needs
Thank you for taking the time to share your experience and leave a review, Renee. "We are never too busy for your referrals."
I have used BBB twice for different issues. The first time was to install a line from my septic tank to a step system. The second time was due to an alarm going off on my septic pump control panel.
Both times Brooks came out to help. He was…
read moreThank you for the kind words, Mitch. Great to hear that Brook was able to get your pump replaced so quickly. Thank you for taking the time to share your experiences. "We are never too busy for your referrals."
We were very impressed by their professionalism efficiency and pricing. I would use them again in a heart beat and also refer them to my clients as well.
Thank you for the kind words, Barbara. Glad we were able to get that tank replacement completed for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Called BBB looking for a storm shelter. Jon came out to the house to look at what would work best and ended up with a safe room anchored to the slab in the garage. The safe room was made to fit the space available and it fit perfectly. Very…
read moreThank you for the kind words, Jack. We are happy to be part of keeping your family safe. "We are never too busy for your referrals."
Could not asked for a better experience. Both technicians were courteous and extremely knowledgeable. Had my tank cleaned in an hour & gave me free tips on upkeep. Will not be using any other company for my septic needs.
Thanks for trusting us with your septic work Jason
We had a problem with our septic pump not working. We had never used BBB before, but decided to try them based on all of the positive reviews. I'm pleased to say that they live up to their customer's positive testimonials. They responded to…
read moreThank you for the review, Michael. We are happy to hear that your problem was resolved and in a timely manner. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
These guys are terrific. They are quick and honorable – they stand by their work. They have come out to my house a few times to fix an issue without cost.
Thank you for the kind words, Paul. We strive for excellence in customer service and a job well done. "We are never too busy for your referrals."
Jon and team at BBB Septic really did an outstanding job putting in our system at Beaver Lake. The job was not easy and Jon's expertise really help make the process workable for the location his team had to work with. Jon is a straight …
read moreThank you for the kind words, Patrick. We are so pleased to hear how happy you were with your septic system installation. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Exceptional service. We had an emergency situation and BBB was out the next morning to access and got a truck out that afternoon based on our situation. They were fast, professional and affordable. I highly recommend them to anyone having …
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This company is the real deal! Got our septic tank pumped, they came right away, great service, great people...what more could you ask for. I will continue to use them for my septic needs and future storm shelter!
Thank you for the review Loretta! We look forward to being able to help out in the future and be your septic service provider for years to come!
Way more than septic and storm shelters! High level of integrity and work ethic. You will get tons more value than you expect.
Thank you so much for the review! Everyone here at BBB appreciates your kind words and are always glad to help out!
We had an appointment scheduled but it was raining like crazy. I figured they would call to reschedule because of the rain. The call.came and the genylman said he was 30 min out and was heard my way. I said you still do that in the rain. …
read moreHow awesome to get your thoughts after a long wet day! Really encouraging! Thank you for trusting us with your business
They did fantastic work and I appreciate their flexibility. Quick and clean!
Thank you for the review, Scott. Glad we were able to get your tanked pumped out. "We are never too busy for your referrals."
The phone customer service was really great; very knowledgeable staff and they gave me good options for the best way to proceed. They came out within a week to do the job. On the day of the job the soil was very wet so they left some very …
read moreThank you, Ally, for the kind words. Happy to hear how satisfied you are with the service you received. "We are never too busy for your referrals."
The phone customer service was really great; very knowledgeable staff and they gave me good options for the best way to proceed. They came out within a week to do the job. On the day of the job the soil was very wet so they left some very …
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BBB was recommended to us by friends. Never having had a septic system, I greatly appreciated my "crash" course that Brook gave me. He answered all of my questions and left me realizing that our friends were right when they said, " these …
read moreThank you, Mary for the review. Glad to hear Brook was able to answer questions and educate you on the septic system. Thanks to your friends for referring you. "We are never too busy for your referrals."
I have used them twice for both New septic and pump out of existing. Very knowledgeable and experienced staff. Combine that with friendliness of both office and field staff and they get 5 stars! I intend to use them again soon.
Thank you, Bob, for the review. Happy we could help with the new system and the existing one as well. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
The first company we called was not able to find the septic tank. I wish I had called BBB first. They found the tank quickly and completed the job in a timely manner.
Thanks for the review Debbie. Happy to help
Inspection of septic for home purchase January 2018. Inspection scheduled the following day of initial call. Rachael, at the office, was professional & personable. Very knowledgeable & informative. Dustin, the inspector, very thorough. …
read moreThank you, Shay for the kind words. We are so happy to hear how well our team is doing. We look forward to working with you in the future. "We are never too busy for your referrals."
I had a great experience with BBB (performing an inspection). They were on time and they were all very personable. I really appreciated that they took the time to explain everything that they were doing and answered all my questions. I will…
read moreThank you for the review, Katy. Delighted to hear Dustin was able to answer all your questions. We look forward to providing you with septic service for years to come. "We are never too busy for your referrals."
Quality people that do a quality job for a fair price. Great service.
Thank you for the review, Bob. "We are never too busy for your referrals."
Dustin called to let me know they were ahead of schedule and asked how my schedule was for today. The service was completed, received receipt of payment and description of work done, and I was impressed with his deportment and …
read moreThank you for the review. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
These guys are amazing. I bought a home with no idea where to find the septic tank and if/when it had ever been cleaned. They went above and beyond to not only find my tank but to educate me and let me know how to save money in the future…
read moreThank you, Kelly for the review, we are grateful you chose to use us for your septic needs. We find great value in hearing how our team is performing. So happy to hear you had positive experience with our company. We strive for excellent customer service given in a timely, courteous manner. We look forward to working with you in the future. "We are never too busy for your referrals."
Great service all around. They even helped redesign our septic plans to save us a couple thousand dollars! They are the best
Thank you for taking the time to share your experience with our team, Flynt. So happy we were able to help save you some money. We look forward to working with you in the future. "We are never too busy your referrals."
The first company we called spent an hour and said they could not find the tank. BBB found the tank and finished the job quickly. They were very professional and courteous. I would recommend them to anyone needed a pump out.
Thank you for the review, Debbie. So glad we were able to locate your tank and get it pumped for you. We look forward to being your septic service provider for years to come.
Best service and pricing I’ve ever encountered, if you don’t have the maintenance plan sign up today!!!!!!
Thank you for the review, Monty. "We are never too busy for your referrals."
Excellent company for all of your Septic system needs.
They can also build and install a custom storm shelter to protect yourself and your family.
Thank you, William for the review. "We are never too busy for your referrals."
We use BBB on all of our bathroom remodels for the company. The staff is so easy to work with and always get to you right away!
Thank you for the review Tiffany. We appreciate you taking the time to share your opinion. "We are never too busy for your referrals."
On time, worked performed, explain all, and even excepted credit-cards. For 10 plus years my neighbor and I have our systems done at the same time and once ever 3 years. (even tho BBB said once every 5 years for two occupants). I noticed …
read moreThank you for the review, Mr. Kalter. In regards to your suggestions, we offer both of those services and our office would be happy to discuss them with you, if you'd like. Thank you again for taking your time to share your experience. "We are never too busy for your referrals."
Rachel is awesome!!! I enjoyed every conversation with her and she was so helpful. The genteman that came to my home to take care of my septic system were very nice and informative.
Thank you for the review, Jimalea. Happy to hear of your satisfaction with our company. Rachel enjoyed talking to you as well. "We are never too busy for your referrals."
Great service, Great friendly people & a pleasure to do business with.
Great clean-up afterwards....NO MESS LEFT BEHIND. Nice clean equipment......It was an enjoyable experience having them out here.
Thank you for the kind words, Charles. We are so pleased to hear that your experience was enjoyable. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
Kind of hard to get excited about a "septic tank" experience, but I was so impressed with BBB from the phone call with Rachel to when Brooke and his 2 young men arrived at my home this morning! They wasted no time in getting to work and …
read moreThank you for the review and kind words, Verleen. Very happy to hear how pleased you were with your experience with our company. "We are never too busy for your referrals."
Very friendly. Fair Price. On time to appointment.
Thank you, Steven.
Super helpful and honset. Dustin and his helper showed up early, ready to work and fixed our problem! Would recommend them to anyone in need.
Thank you, Diane for the review. Glad Dustin and his helper were able to fix your problem. "We are never too busy for your referrals."
These are the go to guys. They do what they say they are going to do. Integrity is everything.
Thank you for that Katharine Hollis!
Jon and Julie are credible, dependable and willing to go beyond the norm for their customers. BBB stands far above the competition.
Thank you Peggy Testerman Fowler. Your kind words are really appreciated!
Thank you so much for being so accommodating on a quick request!
Saves the day for my buyers and still get to close on time!
Our pleasure Stephanie!
Rachael took my call and was so informative and helpful in explaining their procedures and scheduling my appointment.
The men were prompt and very efficient. Dustin answered all of my questions and made suggestions for maintaining our …
read moreThank you for your kind words Linda! It was our pleasure.
Not knowing anything about a septic system myself, the gentleman that came to the house (Jon) was very patient with me and all the questions I had. Very informative and professional. Offered great advice for future maintenance. I would …
read moreThanks for the review, Tim. Glad to hear of your positive experience with our company. We strive for excellence in customer service. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
