Reviews

All services were performed as expected. I wasn't aware that there would be an additional charge to locate the septic cleanout opening. It makes sense that there would be, but I wish I had been told before they began. It's difficult to …

Angie did a great job! Thanks so much!!!

Fast service.

ON TIME AND VERY RESOPONSIVE WITH CALLING ME BACK,

WE HAD TO RESCHEDULE WITH THEM ON ACCOUNT OF US OUT OF TOWN FOR HOLIDAY AND THEY WERE NICE AND HAD PROBLEM HELPING US WITH THAT

WILL USE THEM AGIAN

Septic pump went out on our step system causing the alarm to go off and things back up. Called BBB and they were able to have someone out the next morning. Very professional, I called thinking I knew what I needed, they walked me through …

We'd recently purchased a residence and wanted to get the septic tank pumped out. We called BBB and they scheduled our service for the next week. We received a phone call the day before to confirm. The day of the pump-out, we received a …

BBB came the day after we called (which was a Sunday) & quickly fixed the problem. Highly recommend using them.

Very professional. On time. Will use again next time.

Septic system inspection: For this review Pre purchase septic system inspection was completed. On time for the appointment. Very professional and very knowledgeable. Very very satisfied with this service.

On. Time delivery. Easy set up service as promised

Septic tank pumping.

Excellent service. On time and fast.

Having never lived with a septic system, I asked questions, including how to take care of it. Very knowledgeable and helpful.

I highly recommend BBB for this service.

I spoke with Rachel several times, initially inquiring about BV's short term rental requirements for septic systems and she provided me with a wealth of information that helped me make important financial decisions. Coincidentally, it also …

She was nice and very helpful with her knowledge

Shannon and Tony were great.

Excellent service. Both office and technician were very professional. They went above and beyond !

Septic system clean out. Did a great job! Very affordable.

They came and pumped our septic system. They are very nice and patient! Thank you for excellent service!!!!!

Septic flush/ after 20 years it was time to the septic flush, Angela was on time with a smile. When Angela was finish, I was told nothing was wrong. I will have BBB Septic come and flush the septic again and I will let people know to call …

Great, affordable service. Easy to set up appointment.

Good experience Tony called 30 minutes prior to arrival and showed up on time. He worked in the rain to fix my septic issue. He was courteous and professional. Replaced only the parts that were broken and explained everything that he did. …

Fixed septic tank cover

Thorough inspection and quick response

Staff was incredibly responsive, on time, and helpful! Very pleased with the service we received and our interactions with this company.

They were very efficient and the process of pumping the septic tank only took 20 minutes.

Performed soil/perc test and provided results within a couple weeks.

BBB provided speedy and professional service to pump my septic system. Arrived on schedule. Answered my questions. Would highly recommend their services and would definitely give the highest rating on the service provided and the staff…

Quick to get you on the appointment book. Easy ways to pay, check, CC or cash. Fast , friendly respectful of your lawn and ares around sepic system. Will use again.

We had our septic tank pumped out. It was pretty bad. Angie got us squared away quickly and was very knowledgeable. Answered all my questions. Very happy with the service!

BBB took excellent care of cleaning my septic system...on time, on budget and professionally managed all the way...excellent experience all around...way to go, guys!

I appreciated how responsive and timely Mary and Rachel were to my calls. They patiently answered all the questions I had and a gave me an honest assessment of my situation.

I enjoyed meeting Brook who oversaw the installation of the septic…

Staff is extremely courteous.

I priced several other companies and BBB Septic was the least expensive and the most timely in responding to my requests. Ser vice was provided exactly like we needed it. I was very impressed with the whole operation.

Had to have my septic tank inspected to close on my house

We had our septic tank cleaned. We were not having any issues, but did 10 years ago, so we were being proactive.

Excellent response to my request. Great customer service on scheduling, preparing for the service, and day of service. Loved …

Everyone in this company is friendly. They had great customer service and fantastic pricing. They were very fast and professional at cleaning out our septic tank.

Always excellent service and friendly!

Had perk test on two lots. All went well and was a fun experience. Piper showed me what to look for. It was a fun and learning experience. Never use anyone but BBB.

BBB Septic was recommended by a cousin who is a contractor. I called them to locate and flag the septic lines before having a fence installed. They were helpful and completed the job quickly. I will use them again.

We have been in our home for a year (it is 5 years old) and thought it was a good idea to get our septic tank pumped, dumped and get some overall peace of mind. I am glad we did since it was needed!!! Angie was very nice, fast and …

Septic system maintenance cleaning…the tech was timely, very nice and efficient! He answered any questions I had…

From the first call I was given information to help the process along. The crew was on time and made quick work of my septic system.

They were very professional, did a great job.

Angie and here colleague were great to have in sight. They were friendly and professional. Answering all of my questions and gave me great advice on how to keep my septic system working properly.

Very please with the results and speed in which they got the job done. We had a septic pump go out. They got it up and running quickly. Very professional and tons of communication.

I had them drain my septic. They did a great job with scheduling and keeping me informed of arrival time. The driver did an amazing job backing his rig down our long steep driveway.

I called around to all the different septic pumping companies in NWA and BBB Septic was the cheapest and the friendliest on the phone when asking for estimates. We did not have to wait long for our appointment and when the guys got here …

Angie was beyond professional and awesome. Quick, clean, done. Loved it. I will be using BBB septic from now on.

Courteous, professional, clean. They charge a fair price for a necessary service.

Super nice people and very professional. Angie and Logan were very helpful and efficient. Highly recommend!

Angie was amazing!

The guys at BBB are amazing. They showed up on time on budget and amazing service. Thank you BBB!!

Pumped septic and repaired baffle in D Box! Great service as always and fairly priced!

Quick response to our need for a septic tank cleaning. Very professional & friendly staff. Would recommend to family & friends.

Septic tank checked and cleaned out. Very friendly, knowledgeable workers.

My wife was extremely pleased with bbb . Bbb was referred to my from one of my builder’s Aaron Nickell homes. Thanks for helping us out! We will be calling again in the future.

Super professional they show up on time every time. If they don’t, they’ll call you to let you know they’re running behind and they clean up their mess.

Septic inspection very thorough and efficient.

They were very professional and got my septic tank cleaned out. Even more importantly, they took the time to give me advice on how to take care of my septic system as this is my first experience with a house that used a septic system. They …

Our ministry has a long standing relationship with BBB because we trust they will do the right thing and they will do things right. The challenges we face are diverse, but BBB is flexible and willing to help every chance they get. Their …

Representatives explained everything well with the septic tank cleaning. She was very helpful on questions asked and might need to be done in the near future. I will use BBB again.

Angela was the best. She was very professional and knows her business. I didn’t know anything about Septic Systems and she explained it all to me. She went above and beyond. I will definitely refer and use BBB in the future for all my …

They were able to get to my repair quickly and had it fixed in a few hours. The service team was professional, friendly, and knowledgeable. I will be saving their contact information and using them again!

Good friendly business... I want to say thank you for your help

Pumping out septic tank

Called and was very prompt and professional! Very helpful to us!Will use again if needed and will tell people!

We used this Co. to clean our septic tank when we sold our house. Very courteous very reasonable. Definitely recommend them.

Amazing company amazing people, won't use anyone else in NWA!

Had an excellent experience with them, treated me fair , on time, and as qouted over the phone. Will use again if need be

The service was successful and professionally done.

BBB gave us same-day service with a septic tank issue. They were able to remedy the problem and under an hour. Quick professional service. We will definitely call them again in the future.

Professional service at a reasonable price.

I had an emergency with a broken pipe that led to my septic tank. Needed to have the tank pumped right away in order to bring a backhoe in to replace the pipe. BBB responded immediately and pumped out the septic so the pipe could be …

Very knowledgeable and professional!

They came out quickly and the technician found the problem quickly. Also informed us of what was done and said they would come back if this didn’t fix the problem. I highly recommend BBB Septic.

Angie was very professional and great to work with! Happy with the end result!

I needed a Perc test on 2 purchased properties. I’m very happy with how smooth things went. I am looking forward to having a continued business relationship with them. I’m a General Building contractor and new to the area and it’s nice to …

Great communication, on time, no issues, at a fair price. I’ll use them again.

Pump septic

Tony came first thing in the morning and figured out our wiring was bad and fixed it so we wouldn’t trip the circuit breaker. He also showed me how the system worked and what preventative measures I need to take to care for our septic …

Septic tank service

They came out pumped our tank they were professional quick and knowledgeable.

Tony was very professional and very knowledgeable. Tony recommended some additional services for our septic system that will prevent future problems. Very good experience.

BBB Septic gave me an appointment within a week, and if you did not know, they also fix any problems with your septic pump. The repair was scheduled quickly as well. Very nice efficient people !

Professional!! Rachael and Angela were caring individuals! Came to our aide promptly and assessed our problem quickly!

I appreciate the help and service that BBB Septic Solution provided. From the incredibly competent and helpful office staff to the technicians that diagnosed and took care of my problem. This is my place to call when these issues arise.

I highly recommend! Quality work and reasonably priced.

Showed up on time. Did an amazing job at a fair price. Would HIGHLY recommend this company !!!!

Always fast and friendly regardless of the circumstances! Thank you for your services

Great company. The ppl who work there will take great care of u

They pumped out my septic tank and installed risers to make it easily accessible for the next service. I highly recommend BBB Septic for your septic pump outs. Very thorough in all aspects of communication from the initial contact and when …

Prompt, professional, cordial…all together, superior service.

Highly recommend BBB!

Recently had them do two properties. Great service, on time, reasonable and received a discount on both for the addition of the second property.

Really awesome crew! Where other companies were requiring us to pay for a septic truck pump in order to repair our septic pump, these guys saved us allot of money and were able to diagnose and repair our issue quick and easy.

They had exactly what we needed and did an excellent and professional job. They were very knowledgeable, helpful, and courteous. Thank you for your help.

Who ever cleans Hawthorne Heights Bentonville does an exceptionally fine job!!!!!

Septic emptied

Second time I’ve used bbb septic clean out. professional , on time ,

We had our septic system pumped, BBB was able to get us on the schedule quickly and they had a reasonable rate for pumping a 1200 gallon tank. The service person, Tony, was pleasant and prompt. I would recommend BBB for all your septic …

Great job. Will use again and again!