Septic
Storm Shelters
Portable Toilets
Reviews
Excellent company to work with!
Thank you so much for the positive review, Tom. It was a pleasure working with you as well. "We are never too busy for your referrals."
great service. gave me a 1/2 hour window when they would arrive. Great prices as well.
Thank you, Michael, for the kind words. Very pleased to hear how happy you are with the service you received. "We are never too busy for your referrals."
Wow could not ask for better service. Set appt and he was there. When he was done he went over how it was working. Great job thanks
Thank you for the kind words, Jim. Glad to hear the technician was able to discuss your system and the work completed. "We are never too busy for your referrals."
BBB and team are very professional and reliable company. I would recommend them for all there services.
Thank you, Daniel, for taking the time to post a review and for recommending us to others. Glad to hear you were happy with the service we provided. "We are never too busy for your referrals."
Had some initial mixup in our address & our driver went to the wrong house-ours just happens to be hard to find, BUT they did a great job outside of that! We would use them again.
Thank you for the review, Ambrosia. "We are never too busy for your referrals."
Excellent service and friendly staff. I would recommend BBB SEPTIC services to everyone.
Thank you for the kind words, Lloyd. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
This is the first home I have owned with a septic system. I knew nothing about how it worked. I had a hunch that the system had never been pumped out since the house was built 15 years ago. We bought it less than a year ago. John took the …
read moreThank you, Gary for taking the time to post a review. Ecstatic to hear how pleased you are with the service you received. We strive for excellence in customer service. "We are never too busy for your referrals."
Fast and friendly service.
Thank you, Megan. "We are never too busy for your referrals."
It went great! The gentleman was very professional and took time to answer all the questions we had. Great job!
John was wonderful. Ordered my shelter, scheduled it and had it deliver right on time. Their people in the office were wonderful as well as the 2 installers that came with John. They moved things around in my garage so I could also pull …
read moreThank you so much for the recommendation, Beatrice! We hope you enjoy your shelter and hope to hear from you again in the future!
John was wonderful. Ordered my shelter, scheduled it and had it deliver right on time. Their people in the office were wonderful as well as the 2 installers that came with John. They moved things around in my garage so I could also pull …
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Professional, timely, knowledgeable and friendly. Got the job done under their quote.
Thank you for the kind words, Nancy. "We are never too busy for you referrals."
The guys were very friendly and courteous. They quickly located the Septic tank opening and pumped out the tank. I would highly recommend BBB Septic for anyone needing service on their septic system.
Great people, honest, and they did a …
read moreThank you, Randy for taking the time to submit a review. We are ecstatic to hear how pleased you are with the service you received. We look forward to being your septic service provide for years to come. "We are never too busy for your referrals."
I asked them to give me a heads up before they came out and they did. They pumped the tank out completely as I expected. They came back and repaired the baffling and a broken line. Thought they were pretty reasonable.
Thank you for the kind words, Daryl. Glad we were able to get your septic tank pumped out and your line repaired for you. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
Great service with quick, convenient appointments. Love the fact that you have so many payment options. We just moved into our new house, BBB pumped our septic tank and marked all the lines for us. Great information to have.
Thank you so much for the positive review. So glad to hear you are pleased with the services provided. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
BBB septic was very professional and fast, and best of all, reasonably priced!
Thank you for taking the time to share your experience, Greg. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I recommend the septic services offered. Service was great! Very professional and friendly. Provided answers to questions and options to improve system to save money for future service.
Thank you for the recommendation and kind words, Heather! We are happy to hear you were satisfied with our services and look forward to working with you again!
The two guys that came to my house were professional and courteous. They answered all of my questions. I would not hesitate to hire them again or recommend them.
Thank you for the kind words, Kim. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great easy to navigate website. Quick response and scheduling. 30 min call prior to arriving. Excellent job and clean up. Will use again!!
Thank you for the review, Ron. Pleased to hear you were satisfied with the service you received. "We are never too busy for your referrals."
showed up on time, did their work well, did not milk the job for extra work, billed as quoted, explained and advised as to care and feeding of septic systems, excellent; and thanks guys.
Thank you, David! Happy to hear your experience was good. We strive for excellence in customer service and a job well done. Thank you so much for taking the time to submit a review. "We are never too busy for your referrals."
Our alarm on our septic system went off in the middle of the night, and we were clueless about what to do. I called BBB and Brooke came out the same day I called. He found the problem with the wiring to the pump and fixed it. He even …
read moreThank you for the kind words, Dona. We are please that we were able to get your septic issue resolved so quickly. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
The Septic System at the nonprofit that I was working at was having some serious problems – or at least that is what we were told. Called Jon at BBB Septic Solution and guess what??? His team came out, investigated the issue and resolved it…
read moreThank you, Anthony! Happy to hear your experience was good. We strive for excellence in customer service and a job well done. Glad we were able to resolve the issue for you and look forward to being your septic service provider for years to come. We find great value in hearing how our team is performing. Thank you so much for taking the time to submit a review. "We are never too busy for your referrals."
Purchased our 🏡 in Bella Vista,
July 2017, & this is our first Septic Tank experience as a homeowner, in NWA.
My realtor recommended BBB Septic Solutions, so, I contacted Michelle & setup appointment.
Jamie & Wiley, were awesome👍arrived …
read moreThank you for the review, Ted. So pleased to hear you are happy with all the interactions you had with our employees. We strive for excellence in customer service. We look to be your septic service provider for years to come. "We are never too busy for your referrals."
These guys were friendly, informative, and got the job done quickly. Would definitely recommend them, and will use them again when necessary.
Thank you for the positive review, Janice. We are pleased to hear you are happy with the service you received and we look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We have never owned a home with a septic system before and I have to say it made me nervous. Jon Hall came out to our home, pumped the system and answered all our questions about how to maintain the system. Thank you for your wonderful …
read moreThank you for the kind words, Kimberly. We are pleased to hear the Jon was able to answer all your questions and get your tank pumped out. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I had no idea where my septic was. dug some holes and really went over all my options from good to bad. HONEST!!
Thank you, Michelle, for the review. "We are never too busy for your referrals."
Great Service highly recommend for all your Septic needs
Thank you for taking the time to share your experience and leave a review, Renee. "We are never too busy for your referrals."
I have used BBB twice for different issues. The first time was to install a line from my septic tank to a step system. The second time was due to an alarm going off on my septic pump control panel.
Both times Brooks came out to help. He was…
read moreThank you for the kind words, Mitch. Great to hear that Brook was able to get your pump replaced so quickly. Thank you for taking the time to share your experiences. "We are never too busy for your referrals."
We were very impressed by their professionalism efficiency and pricing. I would use them again in a heart beat and also refer them to my clients as well.
Thank you for the kind words, Barbara. Glad we were able to get that tank replacement completed for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Called BBB looking for a storm shelter. Jon came out to the house to look at what would work best and ended up with a safe room anchored to the slab in the garage. The safe room was made to fit the space available and it fit perfectly. Very…
read moreThank you for the kind words, Jack. We are happy to be part of keeping your family safe. "We are never too busy for your referrals."
Could not asked for a better experience. Both technicians were courteous and extremely knowledgeable. Had my tank cleaned in an hour & gave me free tips on upkeep. Will not be using any other company for my septic needs.
Thanks for trusting us with your septic work Jason
We had a problem with our septic pump not working. We had never used BBB before, but decided to try them based on all of the positive reviews. I'm pleased to say that they live up to their customer's positive testimonials. They responded to…
read moreThank you for the review, Michael. We are happy to hear that your problem was resolved and in a timely manner. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
These guys are terrific. They are quick and honorable – they stand by their work. They have come out to my house a few times to fix an issue without cost.
Thank you for the kind words, Paul. We strive for excellence in customer service and a job well done. "We are never too busy for your referrals."
Jon and team at BBB Septic really did an outstanding job putting in our system at Beaver Lake. The job was not easy and Jon's expertise really help make the process workable for the location his team had to work with. Jon is a straight …
read moreThank you for the kind words, Patrick. We are so pleased to hear how happy you were with your septic system installation. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Exceptional service. We had an emergency situation and BBB was out the next morning to access and got a truck out that afternoon based on our situation. They were fast, professional and affordable. I highly recommend them to anyone having …
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This company is the real deal! Got our septic tank pumped, they came right away, great service, great people...what more could you ask for. I will continue to use them for my septic needs and future storm shelter!
Thank you for the review Loretta! We look forward to being able to help out in the future and be your septic service provider for years to come!
Way more than septic and storm shelters! High level of integrity and work ethic. You will get tons more value than you expect.
Thank you so much for the review! Everyone here at BBB appreciates your kind words and are always glad to help out!
We had an appointment scheduled but it was raining like crazy. I figured they would call to reschedule because of the rain. The call.came and the genylman said he was 30 min out and was heard my way. I said you still do that in the rain. …
read moreHow awesome to get your thoughts after a long wet day! Really encouraging! Thank you for trusting us with your business
They did fantastic work and I appreciate their flexibility. Quick and clean!
Thank you for the review, Scott. Glad we were able to get your tanked pumped out. "We are never too busy for your referrals."
The phone customer service was really great; very knowledgeable staff and they gave me good options for the best way to proceed. They came out within a week to do the job. On the day of the job the soil was very wet so they left some very …
read moreThank you, Ally, for the kind words. Happy to hear how satisfied you are with the service you received. "We are never too busy for your referrals."
The phone customer service was really great; very knowledgeable staff and they gave me good options for the best way to proceed. They came out within a week to do the job. On the day of the job the soil was very wet so they left some very …
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BBB was recommended to us by friends. Never having had a septic system, I greatly appreciated my "crash" course that Brook gave me. He answered all of my questions and left me realizing that our friends were right when they said, " these …
read moreThank you, Mary for the review. Glad to hear Brook was able to answer questions and educate you on the septic system. Thanks to your friends for referring you. "We are never too busy for your referrals."
I have used them twice for both New septic and pump out of existing. Very knowledgeable and experienced staff. Combine that with friendliness of both office and field staff and they get 5 stars! I intend to use them again soon.
Thank you, Bob, for the review. Happy we could help with the new system and the existing one as well. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
The first company we called was not able to find the septic tank. I wish I had called BBB first. They found the tank quickly and completed the job in a timely manner.
Thanks for the review Debbie. Happy to help
Inspection of septic for home purchase January 2018. Inspection scheduled the following day of initial call. Rachael, at the office, was professional & personable. Very knowledgeable & informative. Dustin, the inspector, very thorough. …
read moreThank you, Shay for the kind words. We are so happy to hear how well our team is doing. We look forward to working with you in the future. "We are never too busy for your referrals."
BBB came through for me today! Today my septic alarm went off around lunchtime, and they had their people over here by about 1:45. Short notice and got the job done! Replaced my worn out pump. Friendly and fast, and the price was 30% …
read moreThank you, Marc for the review. Glad to hear we got your worn out pump replaced and your system back up and running. Ecstatic to hear about the excellent customer service you received from Brook and Joey. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
I had a great experience with BBB (performing an inspection). They were on time and they were all very personable. I really appreciated that they took the time to explain everything that they were doing and answered all my questions. I will…
read moreThank you for the review, Katy. Delighted to hear Dustin was able to answer all your questions. We look forward to providing you with septic service for years to come. "We are never too busy for your referrals."
Great service all around! Highly recommend them. We hired them for a storm shelter install and are very pleased with their business.
Thank you for the review. So happy to hear you are pleased with your storm shelter. Thank you for choosing BBB for your storm shelter needs. "We're never too busy for your referrals."
Not knowing anything about a septic system myself, the gentleman that came to the house (Jon) was very patient with me and all the questions I had. Very informative and professional. Offered great advice for future maintenance. I would …
read moreThanks for the review, Tim. Glad to hear of your positive experience with our company. We strive for excellence in customer service. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
Quality people that do a quality job for a fair price. Great service.
Thank you for the review, Bob. "We are never too busy for your referrals."
Great service all around. They even helped redesign our septic plans to save us a couple thousand dollars! They are the best
Thank you for taking the time to share your experience with our team, Flynt. So happy we were able to help save you some money. We look forward to working with you in the future. "We are never too busy your referrals."
Dustin called to let me know they were ahead of schedule and asked how my schedule was for today. The service was completed, received receipt of payment and description of work done, and I was impressed with his deportment and …
read moreThank you for the review. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
These guys are amazing. I bought a home with no idea where to find the septic tank and if/when it had ever been cleaned. They went above and beyond to not only find my tank but to educate me and let me know how to save money in the future…
read moreThank you, Kelly for the review, we are grateful you chose to use us for your septic needs. We find great value in hearing how our team is performing. So happy to hear you had positive experience with our company. We strive for excellent customer service given in a timely, courteous manner. We look forward to working with you in the future. "We are never too busy for your referrals."
Amazing customer service, extremely friendly. Helped our family decide what type of shelter was best for us and they were by far the best priced company around. Would highly recommend
Thank you for taking time to share your experience, Christopher. Very pleased to hear how happy you are. "We are never too busy for your referrals."
The first company we called spent an hour and said they could not find the tank. BBB found the tank and finished the job quickly. They were very professional and courteous. I would recommend them to anyone needed a pump out.
Thank you for the review, Debbie. So glad we were able to locate your tank and get it pumped for you. We look forward to being your septic service provider for years to come.
Best service and pricing I’ve ever encountered, if you don’t have the maintenance plan sign up today!!!!!!
Thank you for the review, Monty. "We are never too busy for your referrals."
Excellent company for all of your Septic system needs.
They can also build and install a custom storm shelter to protect yourself and your family.
Thank you, William for the review. "We are never too busy for your referrals."
We use BBB on all of our bathroom remodels for the company. The staff is so easy to work with and always get to you right away!
Thank you for the review Tiffany. We appreciate you taking the time to share your opinion. "We are never too busy for your referrals."
On time, worked performed, explain all, and even excepted credit-cards. For 10 plus years my neighbor and I have our systems done at the same time and once ever 3 years. (even tho BBB said once every 5 years for two occupants). I noticed …
read moreThank you for the review, Mr. Kalter. In regards to your suggestions, we offer both of those services and our office would be happy to discuss them with you, if you'd like. Thank you again for taking your time to share your experience. "We are never too busy for your referrals."
Rachel is awesome!!! I enjoyed every conversation with her and she was so helpful. The genteman that came to my home to take care of my septic system were very nice and informative.
Thank you for the review, Jimalea. Happy to hear of your satisfaction with our company. Rachel enjoyed talking to you as well. "We are never too busy for your referrals."
Great service, Great friendly people & a pleasure to do business with.
Great clean-up afterwards....NO MESS LEFT BEHIND. Nice clean equipment......It was an enjoyable experience having them out here.
Thank you for the kind words, Charles. We are so pleased to hear that your experience was enjoyable. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
Kind of hard to get excited about a "septic tank" experience, but I was so impressed with BBB from the phone call with Rachel to when Brooke and his 2 young men arrived at my home this morning! They wasted no time in getting to work and …
read moreThank you for the review and kind words, Verleen. Very happy to hear how pleased you were with your experience with our company. "We are never too busy for your referrals."
Very friendly. Fair Price. On time to appointment.
Thank you, Steven.
Super helpful and honset. Dustin and his helper showed up early, ready to work and fixed our problem! Would recommend them to anyone in need.
Thank you, Diane for the review. Glad Dustin and his helper were able to fix your problem. "We are never too busy for your referrals."
These are the go to guys. They do what they say they are going to do. Integrity is everything.
Thank you for that Katharine Hollis!
Jon and Julie are credible, dependable and willing to go beyond the norm for their customers. BBB stands far above the competition.
Thank you Peggy Testerman Fowler. Your kind words are really appreciated!
Thank you so much for being so accommodating on a quick request!
Saves the day for my buyers and still get to close on time!
Our pleasure Stephanie!
Rachael took my call and was so informative and helpful in explaining their procedures and scheduling my appointment.
The men were prompt and very efficient. Dustin answered all of my questions and made suggestions for maintaining our …
read moreThank you for your kind words Linda! It was our pleasure.
great job, answered all our questions and had great advice. thanks
Thank you, Amanda.
If you're looking for a good honest local business BBB would defiantly be who you would want to call.
The company from top to bottom comes highly recommended by us.
We appreciate the review, Donna.
Excellent service ... highly recommend
Thank you, Ted!
Great company! Called when they said they would, arrived when they said they would. Jonathan was very professional and informative, answering all my questions. Great pricing! I would recommend to any and all! Thank you!
Thank you, Samantha for the review and your positive feedback. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
Being new to Bella Vista and the Septic system, I called BBB Septic one day and an appointment was made for the next day. John came out and answered all my questions and explained things to me that I did not know I needed to know! So …
read moreThank you for sharing your experience, Susan. Very happy to hear Jonathan answered all your questions. "We're never too busy for your referrals."
A truly exceptional group of people! This is my first house with a septic tank and when it backed up I really had no clue how to go about it. There was not a visible clean out at the tank, no evidence that it had been dug out recently (if …
read moreThank you for the referral, Melissa. We appreciate you taking the time to share your experience. "We are never too busy for your referrals."
Called BBB and they came out right away. Found an inlet pipe was causing an obstruction to the flow and they shortened it up. Pumped tank and we are back in action. Nice guys – very knowledgeable. And a few good stories as well.... …
read moreThank you, Steve! We strive for excellence in customer service and a job well done. Thank you so much for taking the time to submit a review. "We are never too busy for your referrals."
I have used BBB on multiple projects. They are extremely professional and very easy to work with. I would recommend them to anyone that is needing a storm shelter, a portable toilet, or a septic system issue addressed.
Thank you, William for the review and recommendation.
The staff was helpful from the first phone contact. The gentleman came out and looked at our system in a very short time. Our alarm went off. He told us what needed to be done and gave us an rough estimate. He came back when he said he …
read moreThank you so much for the review, Michelle! We are glad to hear we got your alarm issue resolved and under budget. Thank you for taking the time to share your experience and for choosing BBB for your septic system needs. "We're never too busy for your referrals."
There are company's out there that are just not concerned about customer satisfaction anymore, but by all means BBB is not one of them. They are experienced and knowledgeable in their field and take care of their customers. I would never …
read moreThank you, Donna for the review and for choosing BBB to take care of your septic system. "We are never too busy for your referrals."
Had septic issues and they came out quickly and pumped our tank. The gentlemen were friendly and courteous and did a great job. The price is also better than several other places I contacted. Overall very pleased with the service and will …
read moreThank you, Jacob for the review. We are pleased to hear you are happy with the service you received. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
Needed guidance for a home purchase where the sewer was septic and BBB did an inspection and evaluation of the system. They were prompt, professional and courteous as well as timely in their response to my need.
Thank you, Linda for the review!
If you need your tank pumped or a portable toilet look no further than BBB. Jon and his crew will take care of your needs in an efficient and professional manner.
Thank you, Gary for the review!
I want to thank BBB for coming out when it was freezing out and taking care of us! They were right on time, did their job perfectly and were very professional...I would recommend them to anyone!!! Thanks BBB!!!
Thank you, Loretta for the review. We appreciate you taking the time to share your experience.
Brooks was great! He fit us into his schedule same day! Identified our problem quick and resolved it in a timely manner. Reasonable and competitive price! Would recommend to anyone!
Thanks Miles! We value our customers reviews and are grateful you chose to use us for your septic needs. "We are never too busy for your referrals."
BBB pumped out the wastewater holding tank for our septic system. We had another company working to replace the pump, but their truck wasn’t strong enough to pump up the two and a half story grade from the back of our house. This wasn’t an …
read moreThank you for taking the time to share your experience, George. "We are never too busy for your referrals."
Great company, easy to work with. Showed up on time, guys were friendly, courteous, and went above and beyond.
Thank you, Bert for taking time to share your review. We value feedback from our customers. Thank you for choosing BBB. "We are never too busy for your referrals."
They were fantastic. Got my plans from the county to find my septic location, come out and it and put in a new cap and found the diversion switch and fix it and sshowed us how to us it.
Thank you, Joe! We strive for excellence in customer service and a job well done. Thank you so much for taking the time to submit a review. "We are never too busy for your referrals."
OUTSTANDING service!! Honest and their customer service is over the top!
Highly recommended!
Thank you, Tina! We strive for excellence in customer service.
Dependable and friendly service!
We appreciate the review, Natalie!
Reliable and Accountable.
Thank you, Andrew!
I trust this company implicitly! They are the best!
Thank you very much, Mary!
Great job
Thank you, Mike, for the review.
Terrific people! Terrific company! I would not hesitate to recommend them to anyone.
Thank you, Earl!
Had a very positive experience with all the people we felt with with BBB, they were very friendly, prompt, quick and did a wonderful job, I recommend them highly. Thank You very much, may you be blessed.
Thank you for taking the time to share your positive experience with BBB Randy! It makes us happy to know that you're happy. Just remember, "we're never to busy for your referrals". Have a blessed day!
They were professional, prompt and extremely reasonable. I had an extremely satisfying experience from beginning to end.
Thank you, Michelle for the review.
Amazing customer service & they were able to get out to us very quickly. I highly recommened BBB Septic!
Thank you, Keisha!
There is simply not another company I would trust for this type of work. BBB Septic does the job right and operates with honesty and integrity. I'm very impressed!
Thank you so much, Corey!
Integrity, experience, quality work and great customer service- none better in NWA!
Thank you, Mike for positive review!
Great company who does great work! Outstanding customer service and even better results. Kudos to Dave and Jon and their awesome service.
Thank you, Edward!
Dustin and Joey did a great job and were very professional. I'd recommend BBB to anyone needing septic tank work done. Great job!
Thank you Jeff!
The best of the best! Can't go wrong! Trustworthy and will take care of you!
Thank you Alicia Lavysh Robertson !
