Reviews
Thank you so much. Friendly, informative and prompt service in my emergency.
Wonderful! Nice young men. One of them even chased and caught my dog for me that out of the house. Certainly will recommend and use you again.
They were wonderful! Kind and friendly. Fast and efficient and very knowledgeable. We will definitely call on them again!
Thank you for the kind words, Shaun-ta'! Happy to hear how pleased you were with the services provided. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We have had problems with leakage from one of our lines for almost a year. We have tried a plumber and more dirt and sod. Brook and Paul knew exactly what to do to fix my problem. They did an excellent job! Immediately from my initial …
read moreThank you so much, Mike, for the kind words. It's great to hear that Brook and Paul were able to fix the problem for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I had Septic maintenance performed today and the team was great! Angie was polite, personable, and always professional. 10/10 recommend!
Thank you so much, Whitney, for taking the time to share your experience. So happy to hear how pleased you are with the service received and Angie. "We are never too busy for your referrals."
Really happy with BBB sceptic. The first thing that comes in mind is monetary stresses when you have to deal with your sceptic system. I had to get my system inspected to appease the county so I can rezone one of my buildings as "Commercial…
read moreThank you, Brennon, for the review. So glad we were able to get your system inspected for you and give you some relief monetarily. We look forward to working with you again in the future. "We are never too busy for your referrals."
They came out and located and served my septic system. Just purchased the property and now I have peace of mind the system is in great shape.
Thank you, Greg. So glad we were able to get the tank serviced and system inspected to give you peace of mind with your new property purchase. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
They were great – reasonably priced, on time, efficient and great communication and recommendations on maintaining our septic!
Thank you so much, Brooke, for the review. So glad we were able to get your septic tank pumped out for you. We look forward to being your septic service provider for years to come. "We are never too busy for referrals."
The service was great. The unit was delivered right on time. Thank you
You folks are great and the customer service is great and I would recommend you folks.
I can't say enough good things about this company and the owners! Great service, very professional. The whole team is dedicated to serving North West Arkansas and being the best at it. If you need anything to do with your septic or to rent …
read moreThank you, Kraig, for the kind words. We strive for excellence in customer service, lead by great owners. We look forward to working with you again in the future. "We are never too busy for your referrals."
Septic pump. We had them come out to pump our septic. We just moved in to a house and the previous owners never had the septic pumped, as we requested. Long story short, it was FULL. BBB was very easy to schedule with, they came on time, …
read moreThank you, Lydia, for taking the time to share your experience. So glad we were able to get your tank pumped out for you. "We are never too busy for your referrals."
BBB Septic is always prompt and always do a great job!
Thank you for the kind words, Patrick. We are so pleased to hear how happy you were with your septic system installation. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
This is a great company with great people. If you are having any issues, just stop searching google and pick up the phone. Don't even think twice. I don't leave reviews very much at all but I felt the need to in this situation. These folks …
read moreThank you so much, Chris. We appreciate you taking the time to share a review. So happy that Brook was able to help with your system. We look forward to being your septic service provider for years to come."We are never too busy for your referrals."
We had a problem over the weekend. Angie came out on a Sunday to empty our septic system. She was very nice and took her time to explain everything to me. I would definitely recommend BBB Septic and Angie.
Thank you for the kind words, Katherine. So glad we were able to get your tank emptied for you on a Sunday. We appreciate your willingness to refer Angie and our company. "We are never too busy for your referrals."
BBB was professional and very effective. I recommend them highly and will use them again in the future! They dug up my septic tank lid, cleaned out my septic, put all the dirt back and answered my questions, all for a very reasonable price…
read moreThank you for the review, Amanda. Glad we were able to get your tank uncovered, pumped and answer your questions. Happy to hear the service you received from our office to the technicians was professional. "We are never too busy for your referrals."
Very impressed with the speed and coordination between installers, pumping truck, haul away truck, and the delivery of the new tank. It went like clockwork and they had our house plumbing operational in just over 1/2 day which we were very …
read moreThank you, D L. Glad we were able to get your tank replaced for you in a timely manner. "We are never too busy for your referrals."
BBB Septic cleaned/pumped out our septic unit. Angie was amazing! Professional, courteous, punctual and very informative about the process! Rachel, who scheduled the service, was professional and courteous as well! Great service! Great …
read moreHi Amy. Thank you so much for your kind words. Happy to hear of the professionalism you received from Rachel and Angie. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Exceptional friendly customer service. Angie and her team provided quality service and attention to detail ensuring the highest quality of service. Outstanding!
Thank you so much, Charlie, for taking the time to share your experience and leave a review. Ecstatic to hear how happy you are with the service provided my Angie and team. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
U r always the go to people ..u r honest n dependable
I’m a repeat customer and I highly recommend them if you need the 5-7 year septic tank pump out. Great employees that treat you with courtesy and respect. They are the best!
Thank you so much, Randy, for the kind words. It's been a pleasure each time we've worked with you and look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We had a lot of tree roots clogging up our pipes and system. The crew came down and had it all cleaned out, inspected and parts replaced. The price was very reasonable and I am very pleased with their work. Great job guys.
Thank you so much, Tony, for taking the time to share your experience. So happy we were able to get the tree roots out of your septic system. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
BBB, Angie, and the technician were very professional from beginning to end. Even thought it was a holiday week, they answered the phone when I called and the phone tech was sympathetic to my situation and needs. While it wasn’t an …
read moreThank you for taking the time to share your experience, Zander. So happy to hear that Angie and team were able to assess the issues with your system and offer options to fix it. Thank for choosing BBB for your septic service needs. "We are never too busy for your referrals."
I contacted BBB through their website for a septic flush and they responded within 24 hours. They were able to explain their services and pricing clearly. After I made the appointment, they confirmed several days before and restated the …
read moreI contacted BBB through their website and they responded within 24 hours. I scheduled a flush of our septic system and they called 30 minutes in advance as they said they would. They also confirmed our appointment several days in advance. …
read moreThank you, Amy, for taking the time to share your experience. So glad we were able to get the job done so quickly for you. "We are never too busy for your referrals."
Tony & Paul were very personal and conscientious and professional Did a great job
Septic Tank- service/ pumped.
The Service technicians were right on time. Courteous, friendly, answered all my questions about system maintenance and function. Did a thorough, complete, and efficient clean out. I highly recommend BBB and …
read moreThank you for taking the time to share your experience, Bryan. Glad to hear the technicians were courteous and on time. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
The men that came out were nice and helpful
They had to locate the tank somewhere in my back yard. They did a very professional job and found the tank, pumped it, and done within an hour. Great team! I have a few other homes that I will be using their service on as well. 👍
Thank you, Robert, for the kind words. So glad you are pleased with the professionalism and service provided by our team. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We used BBB for a septic pump out. Angie was professional and communicated very well. She had truck trouble the day of our pump out, however she kept in contact with me as to when she was on her way, then of her breakdown, and then again …
read moreThank you, Mike, for the review. So pleased to hear how happy you are with the customer service you received from Angie. We appreciate your willingness to refer us to your friends. "We are never too busy for your referrals."
Great service, and fast response. After a bad experience with a different company that was provided through American Home Shield, BBB was able to solve our problems quickly. Kudos to the BBB team! Highly recommended.
Thank you for the review, Daniel. "We are never too busy for your referrals."
Your people were great.Our daughter in-law is a realtor and she will recommend your business. Thanks
We used BBB Septic for a septic inspection for a home we are buying. They were very helpful, professional, and easy to work with. I would definitely recommend BBB Septic and we plan to continue using them for maintenance and service.
Thank you, Lauren, for the kind words. We are so glad to have been able to get your pre-purchase septic system inspection done for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I recently bought a Bella Vista home with a Septic System (which I’ve had and am acquainted with over 40 years).
However, I have never heard of a ‘Diversion Valve!’ I felt I really really needed to know more about this, which had eluded me…
read moreThank you for taking the time to share your experience, Dallas. Glad we are able to give you peace of mind regarding the diversion valve. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Septic tank pump out. Service person was on time and called to advise that he was enroute allowing us time to get home. Price was comparable to other service providers in the area. No hidden service charges post service. The quoted price …
read moreThank you, Jerry, for the review. Glad to hear you are pleased with the service Tony provided. "We are never too busy for your referrals."
Michelle with BBB Septic did an exceptional job helping my client & I with a soil test for a land lot. She went out of her way to keep us informed and we were able to meet our tight timeline and closed the transaction on time. We will …
read moreThank you so much for the kind words, Hayley. Excellent to hear how great Michelle was and that she was able to help you close the transaction on time. "We are never too busy for your referrals."
Great people. Very friendly and done their job. Thank you
Jon, Piper and all his crew are the absolute best in our area. They know their stuff and will be up front and professional. You don’t have to worry about problems on the back end when they do a job.
Thank you for the kind words, Robin. So glad we were able to get the soil test done for. "We are never too busy for your referrals."
We’re looking to buy our first house and we’re advised to get a septic inspection. I called BBB to schedule this service. Rachel walked me through the whole process (what the inspection entails and was very transparent in the cost of the …
read moreThank you, Dale, for the review. We appreciate you trusting us with the septic inspection for your new home purchase. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Very good and responsive. They are incredibly busy but took time to help me at every turn. I would highly recommend them and will use them again.
Thank you so much, Jake, for the review. We are happy to be able to provide you with good, responsive service. We look forward to working with you for years to come. "We are never too busy for your referrals."
Hi Porta potty and is on site for the pre-con so thank you and it's always went good for me when you guys are doing the portable toilet service
All good so far.Looking forward to our next tank cleaning .
Had them come out and pump my septic system and do an inspection. They were always more than happy to answer any questions, and were pleasant to work with. Having them come back out and do some repairs for me as well!
Thank you, Gary, for the review. Glad we were able to get the septic inspection and pump out done for you. "We are never too busy for your referrals."
They where on time! The two men where really personable. They inspected my holding tank and cleaned it out in a timely fashion.
I will always recommend BBB!!!
Thanks, John & Marie
Thank you for taking the time to share your experience, John & Marie. We appreciate your willingness to recommend us. "We are never too busy for your referrals."
Company was exceptional with calls of reminders, to when they would arrive. Let me know if there were any issue making sure they kept me informed on what they did and how to prevent any problems in the future.
Thank you, Teresa, for the review. Glad we were able to share our knowledge on preventative maintenance for your system. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Good communication. Did what they said they were going to do when they said they were going to do it.
Thank you, Daniel, for the review. We appreciate you choosing BBB for your septic system install. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We contacted BBB to come out and inspect the septic system at our new construction home. Piper, Tony and Michelle went up and beyond to help us sort through our concerns and advised us on the areas that needed improvement. Thank you all …
read moreThank you, Gina for sharing your experience. So pleased to hear about the great service you received from our team. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
BBB Septic is a very reliable company and has provided great service for all of the rentals I have made with them. As an event planner, it is great to know that you have "go-to" companies for your event needs where you do not have to worry …
read moreThank you, Ruth, for taking the time to share your experience. We appreciate you trusting us with your portable toilet needs for all your events over the years. We look forward to working with you for years to come. "We are never too busy for your referrals."
Very professional and timely also replaced bolts in cap without and complaining and correct parts. Drained the tank in no time at all and cleaned everything.
Thank you, Mark, for the review. Glad we were able to replace the bolts and pump out the tank for you. "We are never too busy for your referrals."
Your crew did a wonderful job for us.