Reviews
Septic system pump and maintenance.
Professional, on time, very knowledgeable, and just plain ol friendly people to talk with!
Thank you so much for the kind words, Nathan. "We are never too busy for your referrals."
Great people and great service.
Thank you so much, Buddy, for the review. "We are never too busy for your referrals."
They were prompt, professional and answered our questions.
Thank you for the recommendation! We're happy to hear back from you and appreciate the kind words!
Everything went smoothly and they were early! . . .
Septic system pump out. Very good job
Thank you for the review, Douglas. "We are never too busy for your referrals."
Angie was great to work with and for a first timer, walked me through exactly what they were doing. She was great!
Thank you for the recommendation, Katherine! It was a pleasure working with you and we're looking forward to hearing from you again soon!
Another great experience with BBB Septic. Rachel kept in contact with me throughout the process. Brook did excellent service on installation. We look forward to any future business with a great company. Thank you very much!
Thank you, Jimmy, for the review. So glad we were able to get your pump replaced and your system functioning properly so quickly. We look forward to being your septic provider for years to come. "We are never too busy for your referrals."
Amazed at spectacular work done by these guys today. They replaced my septic system with so many problems. I appreciate how they explained everything to me during the installation. True professionals.
We appreciate the review, Charles! We were happy to drop by and help out. Hope to have the chance to work with you again soon!
The two guys DID A GOOD JOB, WAS PLEASED WITH THEIR WORK.
I had my septic tank pumped.
Angie and Dennis were awesome. Very professional and friendly. Angie answered all my questions and explained how my septic system works. Thank you!
Thank you so much, Brian, for the review. Glad to hear Angie was able to answer all your questions. "We are never too busy for your referrals."
Great communication. Arrived as scheduled, communicated properly. The service person was knowledgeable and friendly. Already have them scheduled to do another job for us.
Thank you for the kind words, Kathy. So pleased to hear of your great experience with our company. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
drained septic system.
Thank you for taking the time to leave a review, Charles. "We are never too busy for your referrals."
Highly recommended. They were there on time and were very professional.
Thank you, Eric, for taking the time to share your experience. We very much appreciate your willingness to recommend us. "We are never too busy for your referrals."
Got my septic pumped by wonderful people. Highly recommend! Quick and easy!
Thank you for review. "We are never too busy for your referrals."
Septic tank pump out.
Prompt, professional, efficient, and reasonable.
Thank you for the kind words, Todd. "We are never too busy for your referrals."
Pumped out septic tank. Very satisfied!
Thank you very much for the review, Bob. "We are never too busy for your referrals."
Everything went great
Thank you, Allen, for the review. "We are never too busy for your referrals."
Thank you so much. Friendly, informative and prompt service in my emergency.
Wonderful! Nice young men. One of them even chased and caught my dog for me that out of the house. Certainly will recommend and use you again.
Angie was very friendly, professional and knowledgeable. Helpful with what to do to keep things working well in to the future.
Thank you, Laura, for the review. Glad to hear how happy you were with Angie. "We are never too busy for your referrals."
They were wonderful! Kind and friendly. Fast and efficient and very knowledgeable. We will definitely call on them again!
Thank you for the kind words, Shaun-ta'! Happy to hear how pleased you were with the services provided. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We have had problems with leakage from one of our lines for almost a year. We have tried a plumber and more dirt and sod. Brook and Paul knew exactly what to do to fix my problem. They did an excellent job! Immediately from my initial …
read moreThank you so much, Mike, for the kind words. It's great to hear that Brook and Paul were able to fix the problem for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Replaced a septic pump and a broken pipe. Very friendly, punctual and informative. Definitely recommend!
Thank you for taking the time to share your experience, Gerald. "We are never too busy for your referrals."
Quick and easy to work with. Will use again to pump my septic!
Thank you, Jason. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Awsome! Angie was great!
Thank you! So pleased to hear you're happy with the service you received. "We are never too busy for your referrals."
Great job replacing float alarm in our septic tank.
Thank you, Roger, for the review. Glad we were able to het your pump functioning properly. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I had Septic maintenance performed today and the team was great! Angie was polite, personable, and always professional. 10/10 recommend!
Thank you so much, Whitney, for taking the time to share your experience. So happy to hear how pleased you are with the service received and Angie. "We are never too busy for your referrals."
Would recommend them to anyone that needs their septic tank pumped
Thank you, Ron & Sheila, for the review. We appreciate your recommendation. "We are never too busy for your referrals."
Really happy with BBB sceptic. The first thing that comes in mind is monetary stresses when you have to deal with your sceptic system. I had to get my system inspected to appease the county so I can rezone one of my buildings as "Commercial…
read moreThank you, Brennon, for the review. So glad we were able to get your system inspected for you and give you some relief monetarily. We look forward to working with you again in the future. "We are never too busy for your referrals."
Excellent for septic tank service. Very professional and checked the system thoroughly. Highly recommend.
Thank you for the kind words. "We are never too busy for your referrals."
They came out and located and served my septic system. Just purchased the property and now I have peace of mind the system is in great shape.
Thank you, Greg. So glad we were able to get the tank serviced and system inspected to give you peace of mind with your new property purchase. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Very professional, on time. Service was great! I will definitely be using them again! Angie did an amazing job and I was very impressed.
Thank you for the kind words. "We are never too busy for your referrals."
They were great – reasonably priced, on time, efficient and great communication and recommendations on maintaining our septic!
Thank you so much, Brooke, for the review. So glad we were able to get your septic tank pumped out for you. We look forward to being your septic service provider for years to come. "We are never too busy for referrals."
As I said before, they give great service and real great with customer explaining what needs to be done.
Thank you, Mr. Walker for the review. We strive for excellence in customer service. "We are never too busy for your referrals."
Great service. Friendly staff.
Thank you for the review, Jaxon. "We are never too busy for your referrals."
Competent and friendly people, fair prices
Thank you so much, Lilian, for the recommendation. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
The service was great. The unit was delivered right on time. Thank you
These guys were fast and had great customer service
Thank you, Robert for the kind words. So happy we were able to get your septic tank pumped out for you. "We are never too busy for your referrals."
You folks are great and the customer service is great and I would recommend you folks.
I know they are honest and will always do what is best for their customers.
I can't say enough good things about this company and the owners! Great service, very professional. The whole team is dedicated to serving North West Arkansas and being the best at it. If you need anything to do with your septic or to rent …
read moreThank you, Kraig, for the kind words. We strive for excellence in customer service, lead by great owners. We look forward to working with you again in the future. "We are never too busy for your referrals."
Responsive and professional!
Thank you, Kevin, for the review. "We are never too busy for your referrals."
Fast and very nice people
Septic pump. We had them come out to pump our septic. We just moved in to a house and the previous owners never had the septic pumped, as we requested. Long story short, it was FULL. BBB was very easy to schedule with, they came on time, …
read moreThank you, Lydia, for taking the time to share your experience. So glad we were able to get your tank pumped out for you. "We are never too busy for your referrals."
Fast, efficient, job done, reasonable price!
BBB septic was efficient & fixed a problem that multiple people couldn’t fix.
They found this issue, fixed it, fast and reasonably priced. Great job!
Thank you so much, Mary, for the review. Glad we were able to get your issue fixed fast for you. "We are never too busy for your referrals."
BBB Septic is always prompt and always do a great job!
Thank you for the kind words, Patrick. We are so pleased to hear how happy you were with your septic system installation. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Our septic system was pumped there were no issues with our system and that is always a good sign on the health of the septic system that it has good bacteria in the report.
Thank you for taking time to share your experience, Joanna. "We are never too busy for your referrals."
This is a great company with great people. If you are having any issues, just stop searching google and pick up the phone. Don't even think twice. I don't leave reviews very much at all but I felt the need to in this situation. These folks …
read moreThank you so much, Chris. We appreciate you taking the time to share a review. So happy that Brook was able to help with your system. We look forward to being your septic service provider for years to come."We are never too busy for your referrals."
We had a problem over the weekend. Angie came out on a Sunday to empty our septic system. She was very nice and took her time to explain everything to me. I would definitely recommend BBB Septic and Angie.
Thank you for the kind words, Katherine. So glad we were able to get your tank emptied for you on a Sunday. We appreciate your willingness to refer Angie and our company. "We are never too busy for your referrals."
Septic tank checkup and clean out
Thank for the review, Debra. Glad to pump out your septic tank for you. "We are never too busy for your referrals."
Septic cleaned out. They were very informative of what they found.
Thank you, Rebecca for the review. "We are never too busy for your referrals."
BBB was professional and very effective. I recommend them highly and will use them again in the future! They dug up my septic tank lid, cleaned out my septic, put all the dirt back and answered my questions, all for a very reasonable price…
read moreThank you for the review, Amanda. Glad we were able to get your tank uncovered, pumped and answer your questions. Happy to hear the service you received from our office to the technicians was professional. "We are never too busy for your referrals."
Very impressed with the speed and coordination between installers, pumping truck, haul away truck, and the delivery of the new tank. It went like clockwork and they had our house plumbing operational in just over 1/2 day which we were very …
read moreThank you, D L. Glad we were able to get your tank replaced for you in a timely manner. "We are never too busy for your referrals."
Checked out current septic system after land purchase to evaluate need for permit
Thank you for the review, Starr. "We are never too busy for your referrals."
BBB Septic cleaned/pumped out our septic unit. Angie was amazing! Professional, courteous, punctual and very informative about the process! Rachel, who scheduled the service, was professional and courteous as well! Great service! Great …
read moreHi Amy. Thank you so much for your kind words. Happy to hear of the professionalism you received from Rachel and Angie. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Exceptional friendly customer service. Angie and her team provided quality service and attention to detail ensuring the highest quality of service. Outstanding!
Thank you so much, Charlie, for taking the time to share your experience and leave a review. Ecstatic to hear how happy you are with the service provided my Angie and team. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
U r always the go to people ..u r honest n dependable
I’m a repeat customer and I highly recommend them if you need the 5-7 year septic tank pump out. Great employees that treat you with courtesy and respect. They are the best!
Thank you so much, Randy, for the kind words. It's been a pleasure each time we've worked with you and look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We had a lot of tree roots clogging up our pipes and system. The crew came down and had it all cleaned out, inspected and parts replaced. The price was very reasonable and I am very pleased with their work. Great job guys.
Thank you so much, Tony, for taking the time to share your experience. So happy we were able to get the tree roots out of your septic system. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great company to deal with
BBB, Angie, and the technician were very professional from beginning to end. Even thought it was a holiday week, they answered the phone when I called and the phone tech was sympathetic to my situation and needs. While it wasn’t an …
read moreThank you for taking the time to share your experience, Zander. So happy to hear that Angie and team were able to assess the issues with your system and offer options to fix it. Thank for choosing BBB for your septic service needs. "We are never too busy for your referrals."
I contacted BBB through their website for a septic flush and they responded within 24 hours. They were able to explain their services and pricing clearly. After I made the appointment, they confirmed several days before and restated the …
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I contacted BBB through their website and they responded within 24 hours. I scheduled a flush of our septic system and they called 30 minutes in advance as they said they would. They also confirmed our appointment several days in advance. …
read moreThank you, Amy, for taking the time to share your experience. So glad we were able to get the job done so quickly for you. "We are never too busy for your referrals."
Septic system check and pump out. They advised I did not need a pump out.
Thank you for the review, Gene. "We are never too busy for your referrals."
Tony & Paul were very personal and conscientious and professional Did a great job
Septic Tank- service/ pumped.
The Service technicians were right on time. Courteous, friendly, answered all my questions about system maintenance and function. Did a thorough, complete, and efficient clean out. I highly recommend BBB and …
read moreThank you for taking the time to share your experience, Bryan. Glad to hear the technicians were courteous and on time. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Angie and her partner did quick work in emptying our 1000 gal septic tank
Thank for the review, Gregory. Glad we got your septic tank emptied for you. "We are never too busy for your referrals."
The men that came out were nice and helpful
Requested service to empty septic tank. Courteous service from start to finish at great value pricing. Arrived right on time too.
Thank you, Bob, for the review and the kind words. "We are never too busy for your referrals."
Great Company to do business with. Good service, good people.
Thank you for the review. "We are never too busy for your referrals."
They had to locate the tank somewhere in my back yard. They did a very professional job and found the tank, pumped it, and done within an hour. Great team! I have a few other homes that I will be using their service on as well. 👍
Thank you, Robert, for the kind words. So glad you are pleased with the professionalism and service provided by our team. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Tested and re-tested septic system and then replaced the pump explaining everything that was not working. Prompt, professional, and quality experience.
Thank you, Randy. So glad we were able to get your pump replaced for you. "We are never too busy for your referrals."
Very honest on our perc tests, knowledgeable & gave suggestions.
Thank you for the review, Marissa. Happy we were able to give you suggestions for your septic system. "We are never too busy for your referrals."
We used BBB for a septic pump out. Angie was professional and communicated very well. She had truck trouble the day of our pump out, however she kept in contact with me as to when she was on her way, then of her breakdown, and then again …
read moreThank you, Mike, for the review. So pleased to hear how happy you are with the customer service you received from Angie. We appreciate your willingness to refer us to your friends. "We are never too busy for your referrals."
Rachel helped diagnose a potential septic issue. She was awesome!
Thank you for the kind words, Dennis. "We are never too busy for your referrals."
Great service, and fast response. After a bad experience with a different company that was provided through American Home Shield, BBB was able to solve our problems quickly. Kudos to the BBB team! Highly recommended.
Thank you for the review, Daniel. "We are never too busy for your referrals."
They did a great job on our septic system problems. They arrived as scheduled every time, called us when they were headed our way and charged us a fair price.
Great service, and fast response. After a bad experience with a different company that was provided through American Home Shield, BBB was able to solve our problems quickly. Kudos to the BBB team! Highly recommended.
Thank you for the review, Daniel. "We are never too busy for your referrals."
Septic system checked and pumped before potential sale of house. Angie was knowledgeable, capable, and friendly.
Thank you for the kind words, Candy. "We are never too busy for your referrals."
Your people were great.Our daughter in-law is a realtor and she will recommend your business. Thanks
Septic pump out.
Thank you for the review, Patricia. "We are never too busy for your referrals."
We used BBB Septic for a septic inspection for a home we are buying. They were very helpful, professional, and easy to work with. I would definitely recommend BBB Septic and we plan to continue using them for maintenance and service.
We used BBB Septic for a septic inspection for a home we are buying. They were very helpful, professional, and easy to work with. I would definitely recommend BBB Septic and we plan to continue using them for maintenance and service.
Thank you, Lauren, for the kind words. We are so glad to have been able to get your pre-purchase septic system inspection done for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
From my first phone call to the person who came to my house, everyone was friendly, helpful and extremely professional! Great service!
Thank you for the review, Steph. So glad we were able to get your tank pumped out for you. "We are never too busy for referrals."
What a great company! They were all so friendly and helpful. We have used other companies in the past but not anymore!
Thank you for the review, Stephanie! We were happy to help and hope to hear from you again in the future!
From my first phone call to the person who came to my house, everyone was friendly, helpful and extremely professional! Great service!
Thank you for the review, Steph. So glad we were able to get your tank pumped out for you. "We are never too busy for referrals."
I recently bought a Bella Vista home with a Septic System (which I’ve had and am acquainted with over 40 years).
However, I have never heard of a ‘Diversion Valve!’ I felt I really really needed to know more about this, which had eluded me…
read moreThank you for taking the time to share your experience, Dallas. Glad we are able to give you peace of mind regarding the diversion valve. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Septic tank pump out. Service person was on time and called to advise that he was enroute allowing us time to get home. Price was comparable to other service providers in the area. No hidden service charges post service. The quoted price …
read moreThank you, Jerry, for the review. Glad to hear you are pleased with the service Tony provided. "We are never too busy for your referrals."
Michelle with BBB Septic did an exceptional job helping my client & I with a soil test for a land lot. She went out of her way to keep us informed and we were able to meet our tight timeline and closed the transaction on time. We will …
read moreThank you so much for the kind words, Hayley. Excellent to hear how great Michelle was and that she was able to help you close the transaction on time. "We are never too busy for your referrals."
They emptied our septic tank. From office staff to onside workers they were all professional, very friendly and helpful.
Thank you, Sharon, for the review. Happy to hear how pleased you are with our office staff and technicians. "We are never too busy for referrals."
Great people. Very friendly and done their job. Thank you
Great service at a fair price
Thank you for the recommendation, Robert. We're happy to hear you were satisfied and look forward to the next time you need us!
They did a great job for me. Coordinated visit to our property with my neighbor when I was out of town. Rachel was awesome! Much appreciated!
We appreciate the review, Mark! We know Rachel will appreciate the compliment and we hope to work with you again soon!
Jon, Piper and all his crew are the absolute best in our area. They know their stuff and will be up front and professional. You don’t have to worry about problems on the back end when they do a job.
Thank you for the kind words, Robin. So glad we were able to get the soil test done for. "We are never too busy for your referrals."
Septic tank cleanout. Excellent, friendly, and professional service. Explained what they were doing and why.
Thank you for the review, Andrew. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
BBB pumped our septic out and installed an riser on my tank. Now in the future there will be no digging. Great job guys and they were on time.
Thank you, Rick. Glad we were able to bring the tank access up to ground level for you. "We are never too busy for your referrals."
Great job – helped us with our septic concerns and we were very pleased!!! Many thanks to BBB!!
Thank you for the review, Bryan. Glad to have helped eased your septic concerns. "We are never too busy for your referrals."