Reviews
Everything is working now . Thanks for smoothing our dirt
It went very well, thank you very much , the man said it needed it.
I wish every service company in NW Ark was this great. Every person we interfaced with from first call through our problem being repaired was exceptional. WHAT A PLEASURE!!
Thank you so much for the kind words, Denise. So glad we were able to repair the breakout in your lateral field. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
We lived in our house for 10 years and hadn't had the tank pumped (partly because we never had any problems, and partly because the previous owner had apparently buried the access 3 ft down!). BBB came out when they said they would and …
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They called first, showed up on time, did a great job. Will definitely call them again.
Thank you for the review, Eric. Glad to hear you were pleased with the service provided. "We are never too busy for your referrals."
The fellows did a great job and quickly completed the pumping of our septic tank. No problems. Highly recommended.
Thank you so much for the kind words, Lance and for taking the time to share a review. Pleased to hear your service went smoothly. "We are never too busy for your referrals."
Wow! They showed up within 1 hour of my phone call on a Friday afternoon. Very professional secretary and technicians. I was very pleased with the cost. I highly recommend. Thank you very much.
Thank you, Jimmy, for the review. So glad we were able to get your pump replaced and your system functioning properly so quickly. We look forward to being your septic provider for years to come. "We are never too busy for your referrals."
Helpful, and do good work
Thanks for the recommendation, Rachel! We hope to have the honor of working with you again soon!
We had our septic tank pumped and the team was great! Professional, quick and informative. Thank you!
Thank you for the kind words, Linda. "We are never too busy for your referrals."
You guys did a great job. Thanks Tony I appreciate Being there on time and completing the job in a timely manner.
Thank you, Ronnie, for the review. So glad we were able to get your septic tank replaced for you. "We are never too busy for your referrals."
Work was done very promptly and efficiently. And at a reasonable price. I'm happy!
Thank you, Don, for the review. Glad to hear you are happy with the prompt service and reasonable price. "We are never too busy for your referrals."
Best customer service I have seen in a long time!
Thank you so much, Shawn, for taking the time to submit a review. We are very happy we were able to get your job completed, even with the bumps in the road. We appreciate your patience and understanding and are so pleased you chose us as septic service provider and hope to be for years to come. "We are never too busy for your referrals."
My wife and i were blessed to have 2 wonderful gentlemen from BBB Septic Solution provide our septic service this morning. They were very professional taking care to respect our property while doing a great job. I want to emphasise that …
read moreThank you for the kind words, Craig. Pleased to hear how happy you were with the service provided and our technicians. We strive for excellence in customer service. We look forward to working with you again. "We are never too busy for your referrals."
Easy to work with and did a good job.
Thank you for the review, Cheryl. "We are never too busy for your referrals."
Very easy to work with. Great staff. Did the work on time and for the price quoted. Would definitely recommend.
Thank you for taking the time to give a review, Mark. So pleased we were able to get your house hooked up to the city sewer and to hear you would recommend us to your neighbors. "We are never too busy for your referrals."
Finding the darned tank was the hardest part but the guys stuck with it and even had to come back another day. They didn’t complain or give me a hard time. Thank you!
Thank you for the review, Lisa. Sometimes it's tricky finding the tank, but are glad we were able to persevere and find your tank. "We are never to busy for your referrals."
BBB provides great customer service, good prices and quality service.I have had them for repairs, cleaning and emergency and they have always been superior in every instance.
Thank you for the kind words, Robert, and for taking the time to share about your experiences with our company. So pleased to hear how happy you are with the services we provided. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great service and communication throughout the whole process.
Thank you, Jennifer, for the review. So happy to hear you are pleased with the service you received. "We are never too busy for your referrals."
We use them for our Septic Tank service and they are prompt and thorough and reasonably priced. Highly recommend.
Thank you, Dotti for the review. Pleased to hear that the service you received was prompt, thorough and reasonably priced. "We are never too busy for your referrals."
Easy to make the appointment, they called before they arrived and were there on time. All went well.
Thank you for the review, Frank. Pleased to hear how well everything went from scheduling to having the job completed. "We are never too busy for your referrals."
BBB did a great job servicing our septic tank and the staff was VERY helpful explaining the do's & don't's related to having a septic system(I did not have any prior experience with a septic system). I appreciate their great service and …
read moreThank you for the kind words, Rick. Glad to hear the technician was able to discuss the septic dos and donts with you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Friendly, helpful, on time and quick. Will be using them in the future if the need arises. Office staff is very helpful and professional.
Thank you, Teresa, for taking the time to post a review. So glad to hear we were able to get your done in a timely manner and that you received such friendly and helpful service. We look forward to helping you in the future, should need arise. "We are never too busy for your referrals."
I appreciate the price as well as the very friendly people. The only company I know I love to call in my payment to because the help is so upbeat and kind they always make my day with their friendliness!!
Thank you so much for the kind words, Sheri. We are so happy to hear that the administrative staff is so friendly and make your business dealings with us enjoyable. We look forward to working with you in the future. "We are never too busy for your referrals."
Have been using BBB for years now. Really appreciate the level of excellence Thanks
Thank you, Vern, for the kind words. We are happy to provide you with the portable toilet rental for your property for the past few years. We look forward to continue working with you. "We are never too busy for your referrals."
BBB is very efficient and has friendly staff. They have great communication procedures,a will call you when they are heading to your location so you don't have to wait around all day.
Thank you for the review, Brenda. Glad to hear you are happy with the service you received. "We are never too busy for your referrals."
Very professional, quick service time, gave wonderful feedback and notes to us. Great price. Would highly recommend!
Thank you so much for the kind words, Adria. So glad to hear how happy you are with the service provided and your willingness to recommend us. "We are never too busy for your referrals."
Office staff and pump crews are professional and personable. They provided invaluable cleaning and maintenance tips for my first residence on septic.
Thank you for taking the time to share your experience, Jessica. So pleased to hear how happy you are with the service you received from both our office and technicians. Sharing our knowledge is something we are glad to do. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great service by great people. 10/10
Thank you for the review, Kurt. So happy to have gotten your system installed for you. We look forward to being your septic provider for years to come. "We are never too busy for your referrals."
I've had BBB out to update my septic with an alarm, add the cleanout tube, and drain the tank...they did a great job at a reasonable price. Two weeks ago the alarm went off and they came out the same day and replaced the pump in the lift …
read moreThank you so much, Jerri, for taking the time to share your experience with our company. So glad to hear we were able to get your pump replaced and working again so quickly. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I appreciate you coming out on such a cold 🥶 rotten day 🤝
Guys told us what we need to do before they got here. They arrived on time and went right to work, did a great job. Thank you
Thank you, Nancy, for taking the time to give us a review. So happy to hear that you are pleased with the work performed. We look forward to working with you in the future. "We are never too busy for your referrals."
The office staff at BBB is always friendly and helpful. Their service is also quick and accommodating.
Thank you so much, Allison, for taking the time to share your experience. It's always a pleasure talking to you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
It went smooth,,,,,,very smooth!!!
Thank you, Wilbur, for the review. "We are never too busy for your referrals."
Quick and efficient service.
Thank you for the review, Harriet. "We are never too busy for your referrals."
We rented a portable toilet for a long time and had them put in a new septic system on our property. Super good people. Have always done what they said the would. We are very happy with everything.
Thank you so much for taking the time to share your experiences with our company. We are grateful you thought of us for both your septic and portable toilet needs. We look forward to being your septic and portable toilet service provider for years to come. "We are never too busy for your referrals."
Very friendly service. Helped us with all our needs
Thank you for the recommendation, Jason! We're always more than happy to help and we hope to be of service again in the future!
They did a wonderful job on my septic tank. It was hard to locate, but they found it and cleaned it out. The staff was very helpful and friendly!
Thank you for the recommendation, Justin. So glad we were able to find your "hard to locate tank". We hope to be your septic service provider for years to come. "We are never too busy for your referrals."
BBB Septic Solution is a company that is very easy to work with – our requests and needs are always fulfilled on a timely and efficient manner.
Thank you, Bernie, for taking the time to give a review. It's always a pleasure working with you and we're glad we were able to help with your event last weekend. "We are never too busy for your referrals."
Fast service (septic pump out), knowledgable staff. Thanks!
Thank you, Cameron, for the review. "We are never too busy for your referrals."
Thanks BBB for Great Service!
Thank you for the review, Jeremy. So happy to hear about the great service you received. "We are never too busy for your referrals."
Very Helpful
Thank you, Jeff, for the review. "We are never too busy for your referrals."
The two gentlemen who did the service were very personable and efficient.
As a former "city" person I had NEVER known anything about septic tanks or how the alarm works. Ours kept going off and after researching ALL of the companies around I picked BBB. The 2 guys who came out were HIGHLY professional and not …
read moreThank you for the recommendation, Steven! We're glad your research led to us and even more thrilled to help with your septic tank! We hope we'll have the pleasure of working with you again in the future!
On time, friendly and the price was the same as I was told on the phone! Great service!
We are having an event and the day before the portable toilets I had canceled on us with no notice. I sent a message on Facebook to BBB and they took care of us on a short notice and fit us into their schedule!! BBB saved the day!!!
Thank you for the recommendation, Tina! We are so glad we were able to help out!
Always count on Brook😀he does a good caring good job.Thanks for working me into your schedule. Thanks Gene H Sparks 😃
Had a wonderful experience, excellent communication and service.
Thank you for the review, Mark! We know the whole crew will appreciate it!
WE had BBB out last week and they were very knowledgeable and we were very pleased with their service.
Thank you for the recommendation, Nora! It's great to hear you were pleased with our work and we hope to be of service again soon!
On time. Courteous and thorough.
We appreciate the recommendation, Kevin! Whenever you need help in the future, know BBB is ready to go!
IT WENT VERY WELL, THE MEN WERE VERY NICE.
very professional and helpful. Rachel was a pleasure to work with. The guys were knowledgeable and informative, and they left no evidence the had been been there.
The Best!
Thank your for the recommendation, Helen! We were more than happy to help and encourage your to reach out next time you have an questions in the future!
They did a great job, they explain things very well and cleaned up very well after their work.
BBB Septic is the best! I had an urgent problem & they got to it quickly. They go the extra mile! Great people! They have maintained our septic system for over 15 years. I highly recommend them!
Thank you for the review, Donna! We were more than happy to help and look forward to working with you again soon!
Very kind, knowledgeable, and efficient team that offers exceptional work at a reasonable price. I highly recommend this company.
We appreciate the recommendation, Sheila! We hope to have the pleasure of working with you again in the future!
BBB Septic came to my house to pump my septic tank. Jonathon notice a problem with my electric wiring but he still did the pump and called in the repair. I thought it would be the following week before they could come out and fix it, but …
read moreThank you for the recommendation, Patti! We were more than happy to help and hope to work with you again in the future!
Thanks! ... . Piper and Dustin did a great job.
We had a great experience, they communicated everything that needed to be done. They were on time and completed the installation of our new septic tank quickly.
Thank you so much, Angela for the review. Thank you for choosing BBB for your septic system installation. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great service, timely and nice folks.
Thank you for the recommendation, Jane! We are happy to hear you've enjoyed your experience with us!
We had a good experience with the guys from BBB Septic. They went about their work quickly and effectively.
They replaced my line from house to tank, located tank and cleaned it out. They had to removed my fence and landscaping and was very careful with plants and fence all while using a backhole! Very impressed
Thank you for the review, Dorothy! We hope you think of us again for all of your future septic needs!
Everything is working good. Thank you so much!
These folks are absolutely wonderful to work with! Set up a regular maintenance plan for our septic system, connected our RV parking pad to the existing tank and installed a storm shelter for us – all without a single hitch! Friendly, …
read moreThank you for the kind words and recommendation, Joe! We hope to have the chance to work with you again soon!
They did a great job of helping us locate and clean our septic. They worked quick and clean. The ground looked better when they finished than it did before they came. Thanks
We appreciate the recommendation, Sara! We hope to have to the pleasant opportunity to work with you again in the future!
It went great! The gentleman was very professional and took time to answer all the questions we had. Great job!
John was wonderful. Ordered my shelter, scheduled it and had it deliver right on time. Their people in the office were wonderful as well as the 2 installers that came with John. They moved things around in my garage so I could also pull …
read moreThank you so much for the recommendation, Beatrice! We hope you enjoy your shelter and hope to hear from you again in the future!
BBB septic was very professional and fast, and best of all, reasonably priced!
Thank you for taking the time to share your experience, Greg. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I recommend the septic services offered. Service was great! Very professional and friendly. Provided answers to questions and options to improve system to save money for future service.
Thank you for the recommendation and kind words, Heather! We are happy to hear you were satisfied with our services and look forward to working with you again!
The two guys that came to my house were professional and courteous. They answered all of my questions. I would not hesitate to hire them again or recommend them.
Thank you for the kind words, Kim. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
Great easy to navigate website. Quick response and scheduling. 30 min call prior to arriving. Excellent job and clean up. Will use again!!
Thank you for the review, Ron. Pleased to hear you were satisfied with the service you received. "We are never too busy for your referrals."
showed up on time, did their work well, did not milk the job for extra work, billed as quoted, explained and advised as to care and feeding of septic systems, excellent; and thanks guys.
Thank you, David! Happy to hear your experience was good. We strive for excellence in customer service and a job well done. Thank you so much for taking the time to submit a review. "We are never too busy for your referrals."
We have never owned a home with a septic system before and I have to say it made me nervous. Jon Hall came out to our home, pumped the system and answered all our questions about how to maintain the system. Thank you for your wonderful …
read moreThank you for the kind words, Kimberly. We are pleased to hear the Jon was able to answer all your questions and get your tank pumped out. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
I had no idea where my septic was. dug some holes and really went over all my options from good to bad. HONEST!!
Thank you, Michelle, for the review. "We are never too busy for your referrals."
We were very impressed by their professionalism efficiency and pricing. I would use them again in a heart beat and also refer them to my clients as well.
Thank you for the kind words, Barbara. Glad we were able to get that tank replacement completed for you. We look forward to being your septic service provider for years to come. "We are never too busy for your referrals."
This company is the real deal! Got our septic tank pumped, they came right away, great service, great people...what more could you ask for. I will continue to use them for my septic needs and future storm shelter!
Thank you for the review Loretta! We look forward to being able to help out in the future and be your septic service provider for years to come!
Way more than septic and storm shelters! High level of integrity and work ethic. You will get tons more value than you expect.
Thank you so much for the review! Everyone here at BBB appreciates your kind words and are always glad to help out!
We had an appointment scheduled but it was raining like crazy. I figured they would call to reschedule because of the rain. The call.came and the genylman said he was 30 min out and was heard my way. I said you still do that in the rain. …
read moreHow awesome to get your thoughts after a long wet day! Really encouraging! Thank you for trusting us with your business
The phone customer service was really great; very knowledgeable staff and they gave me good options for the best way to proceed. They came out within a week to do the job. On the day of the job the soil was very wet so they left some very …
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The first company we called spent an hour and said they could not find the tank. BBB found the tank and finished the job quickly. They were very professional and courteous. I would recommend them to anyone needed a pump out.
Thank you for the review, Debbie. So glad we were able to locate your tank and get it pumped for you. We look forward to being your septic service provider for years to come.
Best service and pricing I’ve ever encountered, if you don’t have the maintenance plan sign up today!!!!!!
Thank you for the review, Monty. "We are never too busy for your referrals."
We use BBB on all of our bathroom remodels for the company. The staff is so easy to work with and always get to you right away!
Thank you for the review Tiffany. We appreciate you taking the time to share your opinion. "We are never too busy for your referrals."
Excellent company for all of your Septic system needs.
They can also build and install a custom storm shelter to protect yourself and your family.
Thank you, William for the review. "We are never too busy for your referrals."
On time, worked performed, explain all, and even excepted credit-cards. For 10 plus years my neighbor and I have our systems done at the same time and once ever 3 years. (even tho BBB said once every 5 years for two occupants). I noticed …
read moreThank you for the review, Mr. Kalter. In regards to your suggestions, we offer both of those services and our office would be happy to discuss them with you, if you'd like. Thank you again for taking your time to share your experience. "We are never too busy for your referrals."
Rachel is awesome!!! I enjoyed every conversation with her and she was so helpful. The genteman that came to my home to take care of my septic system were very nice and informative.
Thank you for the review, Jimalea. Happy to hear of your satisfaction with our company. Rachel enjoyed talking to you as well. "We are never too busy for your referrals."
Great service, Great friendly people & a pleasure to do business with.
Great clean-up afterwards....NO MESS LEFT BEHIND. Nice clean equipment......It was an enjoyable experience having them out here.
Thank you for the kind words, Charles. We are so pleased to hear that your experience was enjoyable. Thank you for choosing BBB for your septic system needs. "We are never too busy for your referrals."
Kind of hard to get excited about a "septic tank" experience, but I was so impressed with BBB from the phone call with Rachel to when Brooke and his 2 young men arrived at my home this morning! They wasted no time in getting to work and …
read moreThank you for the review and kind words, Verleen. Very happy to hear how pleased you were with your experience with our company. "We are never too busy for your referrals."
Super helpful and honset. Dustin and his helper showed up early, ready to work and fixed our problem! Would recommend them to anyone in need.
Thank you, Diane for the review. Glad Dustin and his helper were able to fix your problem. "We are never too busy for your referrals."
Thank you so much for being so accommodating on a quick request!
Saves the day for my buyers and still get to close on time!
Our pleasure Stephanie!
Jon and Julie are credible, dependable and willing to go beyond the norm for their customers. BBB stands far above the competition.
Thank you Peggy Testerman Fowler. Your kind words are really appreciated!
These are the go to guys. They do what they say they are going to do. Integrity is everything.
Thank you for that Katharine Hollis!
Rachael took my call and was so informative and helpful in explaining their procedures and scheduling my appointment.
The men were prompt and very efficient. Dustin answered all of my questions and made suggestions for maintaining our …
read moreThank you for your kind words Linda! It was our pleasure.
great job, answered all our questions and had great advice. thanks
Thank you, Amanda.
If you're looking for a good honest local business BBB would defiantly be who you would want to call.
The company from top to bottom comes highly recommended by us.
We appreciate the review, Donna.
Had a very positive experience with all the people we felt with with BBB, they were very friendly, prompt, quick and did a wonderful job, I recommend them highly. Thank You very much, may you be blessed.
Thank you for taking the time to share your positive experience with BBB Randy! It makes us happy to know that you're happy. Just remember, "we're never to busy for your referrals". Have a blessed day!
They were professional, prompt and extremely reasonable. I had an extremely satisfying experience from beginning to end.
Thank you, Michelle for the review.
Amazing customer service & they were able to get out to us very quickly. I highly recommened BBB Septic!
Thank you, Keisha!
There is simply not another company I would trust for this type of work. BBB Septic does the job right and operates with honesty and integrity. I'm very impressed!
Thank you so much, Corey!