About BBB Septic

Jon is co-owner of BBB Septic and leads the charge on operations, fleet logistics, and shaping and executing the company’s long-term vision. Jon’s background includes mechanics, machineshop work, cabinet making, audio/video production, and concert tour management. He and his wife spent over 25 years traveling with a Christian music group on weekends and summer tours. Jon and his wife have two married children and are proud grandparents to three granddaughters. He enjoys an active lifestyle that includes biking, hiking, mountain climbing, farming, and traveling with his family.

jon@bbbseptic.com

Dave is co-owner of BBB Septic and oversees the company’s administrative and logistics operations. Dave’s background includes trucking, restaurant management, outside lumber sales, and freight. A proud veteran, Dave is also deeply involved in his church and Christian education. Outside of work, he enjoys riding his Harley, camping with his family, and spending quality time with his wife, their two married children, and seven grandchildren.

dave@bbbseptic.com

Taelor has been part of the BBB Septic team since 2018. With a strong background in finance and management, Taelor helps keep the company running efficiently and effectively. Taelor is originally from Oklahoma. Outside of work, she enjoys hitting the gym, baking sweet treats, cheering on her boys at their sporting events, and spending quality time with her family. A few fun facts? She’s a big fan of dogs and loves WNBA basketball! Taelor lives by the inspiring motto: “Dreams don’t work unless you do.”

Norman serves as the Field Operations Manager at BBB Septic, where he has worked since joining the team in 2024. Norman brings over three decades of leadership experience to the field. He is originally from Cushing, Oklahoma. Outside of work, he enjoys spending time fishing and appreciating the quiet moments outdoors. Norman lives by the advice: “Live every day like it’s your last.”

Bethany is the Office Manager at BBB Septic and has been with the team since 2023. Originally from Dallas, Texas, Bethany brings over a decade of customer service-based administrative experience to her role, helping daily operations run smoothly. When she's not keeping things organized at the office, Bethany is a big fan of Razorbacks baseball, enjoys singing karaoke, attending sporting events and concerts, and taking road trips. Her favorite quote, "Just keep swimming," fits her upbeat attitude.

Rachel has been part of the BBB Septic office administrative team since 2015. With a strong background in dispatch, she also spent 10 years with Roto-Rooter Plumbing. Originally from the beautiful Central Coast of California, Rachel has a love for all things nostalgic, especially 90s movies and music. In her free time, she enjoys playing board and card games with friends and family. One fun fact that surprises most people? Rachel doesn’t like bacon! She lives by the advice: “Always stand up for what you believe in, even if you are standing alone.”

Amanda joined BBB Septic in 2024 and is part of the office administrative team. With prior experience at the Arkansas Department of Health in the Onsite Wastewater Program, along with years of leadership in Children’s Ministry and Preschool programs, Amanda brings that experience to her role in customer service. A Springdale, Arkansas native, Amanda loves spending her free time enjoying family game nights, reading, and working on puzzles. One fun fact that surprises people? She and her husband were born just 16 hours apart, in the same hospital, delivered by the same doctor! Amanda is inspired by the words of Maya Angelou: “Try to be a rainbow in someone else’s cloud.”

Tony has been a Septic System Specialist at BBB Septic since 2015. Originally from Muskogee, Oklahoma, Tony brings a background in management and troubleshooting, and he is a go-to resource for both the team and customers. When he’s not solving problems in the field, Tony enjoys spending his time boating and camping. A fun fact that always brings a smile? Tony proudly rocks his bald head! He lives by the advice: “Always strive to be a better version of yourself.”

Jamie has been a dependable Septic Maintenance Technician at BBB Septic since 2017. With a strong work ethic and excellent people skills, Jamie is known for getting the job done right and treating every customer with respect. A native of Pea Ridge, Arkansas, Jamie is at home in the great outdoors and enjoys spending free time in nature. He lives by the words: “I do not and will not fear tomorrow. Because I feel today has been enough.”

Ryan joined BBB Septic as a Septic Maintenance Technician in 2025. Originally from California, he brings a strong background in heavy equipment operation and septic system installation. Outside of work, Ryan enjoys riding his dirtbike, rafting with his family, and fishing. A fun fact about Ryan is that he can tattoo and has many tattoos. His favorite mantra is “Always show humility and kindness.”

Craig joined BBB Septic in 2024, bringing industry insight from his previous experience as the owner of a portable restroom company. Originally from Ohio, Craig enjoys time with his grandkids outside of work, along with reading and writing. One fun and memorable highlight from his life? He once had lunch with President Gerald Ford. Craig lives by a faith-driven life motto drawn from Romans 12:1-2: “I beseech you therefore, brethren, by the mercies of God, that you present your bodies a living sacrifice, holy, acceptable to God, which is your reasonable service. And do not be conformed to this world, but be transformed by the renewing of your mind, that you may prove what is that good and acceptable and perfect will of God.”

Gerald joined the BBB Septic team in 2025, bringing a wide range of experience to his role as Bulk Haul Driver. His background spans both civilian and military sectors, with leadership roles including Operations Manager, Logistics and Warehouse Manager, Inventory and Fleet Manager, and more. He has also served as a Military Contractor and held positions in International Armed Security, Intelligence, Counterintelligence, Surveillance, and Executive Personal Security Detail. Gerald is a certified Battlefield Trauma Medic, Ship Security Officer, Maritime Security Officer, Tactical Driver, Qualified Expert Marksman, and holds DOD Clearance with extensive training in Close Quarters Combat. Originally from Arkansas, Gerald finds balance in spending time with his family, reading, writing, and shooting. He lives by a personal motto: “Failure is not an option. Move forward and never stop. No matter how bad the situation is, tomorrow will always be better.”

John a.k.a. Johnny has been a dependable Portable Toilet Route Driver at BBB Septic since 2023. Originally from Clinton, Iowa, John is known for his hard-working attitude and no-nonsense approach to getting the job done. Outside of work, you’ll find John enjoying one of his favorite pastimes, watching sports. And when it comes to fun facts? In his own words: he doesn’t have any! John keeps it simple and effective, living by the motto: “Get er done.” And that’s exactly what he does, every single day.

Derrick has been a dedicated Portable Toilet Route Driver at BBB Septic since 2024. Originally from Sandusky, Ohio, Derrick brings a strong work ethic to his role. He is a proud Navy veteran. In his free time, he enjoys fishing, hunting when he gets the chance, and spending time with his dogs. He lives by a simple piece of advice: “Live your life to the fullest.”

Patrick has been a dedicated employee at BBB Septic since 2017. Patrick was born in Fort Worth, Texas, and grew up in Cave Springs. Outside of work, he has a wide range of interests, from art and photography to animal husbandry. A fun fact about Patrick? He’s a fan of reptiles and has a passion for philosophy. He lives by the words of Socrates: “The unexamined life is not worth living.”

Alayna has been a dedicated Portable Toilet Driver at BBB Septic since 2020. Originally from Rogers, Arkansas, she’s known for her strong work ethic and love of the outdoors. When she’s off the clock, Alayna enjoys kayaking, hiking, playing video games, and just about any outdoor adventure that comes her way. She lives by the words of Robert Frost: “Two roads diverged in a wood, and I, I took the one less traveled by, and that has made all the difference.”

Kevin has been a dedicated member of the BBB Septic team since 2023. Kevin brings a lifetime of practical knowledge to his role, including his background as a firefighter. Outside of work, Kevin stays active. His routine is working, farming, hunting, and then doing it all over again. His motto: “Work smarter, not harder!”

Heather has been a member of the BBB Septic team since 2023. She is known for her strong work ethic and positive attitude. Heather is originally from Oklahoma. Outside the workplace, she enjoys caring for and working with animals. Heather lives by the motto: “If you didn't learn something new today, then you wasted your day!”