BBB is the septic service company that Northwest Arkansas relies on

Our story starts out much like what you’d expect of any startup in Northwest Arkansas. We started small, like most startups do. But our training, attention to detail and, most of all, our integrity has allowed us to grow into what BBB Septic and Portable Toilets offers today.

Professional Approach

In 1987, we started with just one small septic tank truck and one small portable toilet truck (for the portable toilet side of our business). We now have 16 trucks in our fleet and own an assortment of excavation equipment. This allows us to service more customers without having to hire out for the necessary equipment to do our work. Each of our licensed and fully-trained technicians is hand-picked by our management team to provide the most complete septic tank services in Northwest Arkansas from Rogers, AR to Fayetteville, AR.

Integrity Counts

Our reputation has grown because of our dedication to both integrity and solid workmanship. We are now a top trusted septic service provider in Northwest Arkansas and amongst our manufacturer suppliers. We have the highest level of credibility with the Arkansas Department of Health, the Bella Vista POA and ACC and Wastewater Departments throughout the region. Any look at our testimonials show that we are consistently receiving high praise and, more importantly, trust from both our residential and commercial clients.

Meet the Team

Jon Jouvenaux

Co-Owner
Jon is co-owner of BBB Septic and leads the charge on operations, fleet logistics, and shaping and executing the company’s long-term vision. His innovative mindset and hands-on leadership help drive BBB’s continued growth and commitment to service excellence.
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Dave Davis

Co-Owner
Dave is co-owner of BBB Septic and plays a vital role in overseeing the company’s administrative and logistics operations. With a diverse professional background—including trucking, restaurant management, outside lumber sales, and freight...
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Taelor Ladd

Assistant General Manager
Taelor has been an integral part of the BBB Septic team since 2018. With a strong background in finance and management, Taelor helps keep the company running efficiently and effectively.
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Norman Ladd

Field Operations Manager
Norman serves as the Field Operations Manager at BBB Septic, where he has been making a strong impact since joining the team in 2024. With over three decades of leadership experience, Norman brings a wealth of operational knowledge, team coordination skills, and hands-on expertise to the field....
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Bethany Hoover

Office Manager
Bethany is the Office Manager at BBB Septic and has been a valued member of the team since 2023. Originally from Dallas, Texas, Bethany brings over a decade of customer service-based administrative experience to her role...
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Rachel Weldon

Administrative Assistant and Routing Specialist
Rachel brings a decade of dedication to the BBB Septic office administrative team since 2015. With a strong background in dispatch, she also spent 10 years with Roto-Rooter Plumbing, making her a seasoned expert in coordinating fast, reliable service.
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Amanda Worthy

Administrative Assistant and AP Coordinator
Amanda joined BBB Septic in 2024 and is a valued member office administrative team. With prior experience at the Arkansas Department of Health in the Onsite Wastewater Program, along with years of leadership in...
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Tony Townsend

Septic System Specialist/Installer
Tony has been a trusted Septic System Specialist at BBB Septic since 2015. Originally from Muskogee, Oklahoma, Tony brings a strong background in management and expert troubleshooting skills, making him a go-to resource for both the team and customers...
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Jamie Whisenhunt

Septic Maintenance Technician
Jamie has been a dependable Septic Maintenance Technician at BBB Septic since 2017. With a strong work ethic and excellent people skills, Jamie is known for getting the job done right and treating every customer with respect.
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Ryan White

Septic Maintenance Technician
Ryan joined BBB Septic as a Septic Maintenance Technician in 2025. Originally from California, he brings a strong background in heavy equipment operation and septic system installation, making him a valuable asset to the company’s field operations...
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Hunter Horne

Septic Maintenance Technician Apprentice
Hunter is a dedicated Septic Apprentice who has been with BBB Septic since 2024. Originally from Fort Smith, he brings a curious mindset and a strong work ethic to the team as he continues building his skills in the field...
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Craig E. Heilman

Field Operations Utility Specialist
Craig joined BBB Septic in 2024, bringing valuable industry insight from his previous experience as the owner of a portable restroom company. His hands-on knowledge and dedication make him a reliable and respected member of the team...
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Gerald King

Bulk Haul Driver
Gerald joined the BBB Septic team in 2025 bringing an extraordinary range of experience to his role as Bulk Haul Driver. His background spans both civilian and military sectors, with leadership roles including Operations Manager, Logistics and Warehouse Manager, Inventory and Fleet Manager, and more...
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Lasaro Soto

Portable Toilet Route Driver
Lasaro has been a dedicated Route Driver at BBB Septic since 2023 bringing valuable experience in both route driving and management. His reliability and work ethic make him a key part of the field operations team.
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John David Obermiller

Portable Toilet Route Driver
John a.k.a. Johnny has been a dependable Porta Potty Route Driver at BBB Septic since 2023. Originally from Clinton, Iowa, John is known for his hard-working attitude and no-nonsense approach to getting the job done.
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Derrick Close

Toilet Route Driver
Derrick has been a dedicated Toilet Route Driver at BBB Septic since 2024. Originally from Sandusky, Ohio, Derrick brings reliability, determination, and a strong work ethic to his role every day...
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Patrick Hall

Portable Toilet Route Driver
Patrick has been a dedicated employee at BBB Septic since 2017. Originally from Fort Worth, Texas, but grew up in Cave Springs, Patrick brings consistency, care, and a thoughtful approach to his work every day...
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Alayna Bassham-Haskins

Portable Toilet Route Driver
Alayna has been a dedicated Portable Toilet Driver at BBB Septic since 2020, bringing reliability, energy, and a positive spirit to her role every day...
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Kevin Black

Cleanwater Farm Technician
Kevin has been a dedicated member of the BBB Septic team since 2023. With a strong work ethic and hands-on experience, Kevin plays an essential role in delivering reliable service and maintaining the high standards the company is known for...
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Heather Black

Cleanwater Farm Technician
Heather has been a valued member of the BBB Septic team since 2023. Known for her strong work ethic and positive attitude, Heather brings energy and reliability to every task she undertakes...
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Partners

We also partner with a growing number of septic system component manufacturers who offer the highest quality parts for any septic system. Our mutual dedication to high quality makes these partnerships an excellent asset for each partnering company, and in turn, our clients.

Serving all of
Northwest Arkansas

A subsidiary of: WWJD, INC
Corporate Headquarters
WWJD, INC
4149 Cook Rd, Bentonville AR 72713
(479) 225-9800
info@bbbseptic.com
Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 8:00am – 5:00pm
Thursday: 8:00am – 5:00pm
Friday: 8:00am – 5:00pm
Saturday: Closed
Sunday: Closed
AR Septic Installers 0855111
AR Septic Tank Pumpers 000042
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