How quickly your
company can get back to business after a terrorist attack, tornado, fire, or
flood often depends on emergency planning done today. While the U.S. Department
of Homeland Security is working hard to prevent terrorist attacks, the regular
occurrence of natural disasters demonstrates the importance of being
prepared for any emergency. While recognizing that each situation is unique,
your organization can be better prepared if it plans carefully, puts emergency
procedures in place, and practices for all kinds of emergencies.
This guide outlines commonsense measures that business owners and
managers can take to start getting ready. A commitment to planning today will
help support employees, customers, the community, the local economy, and even
the country. It also protects your business investment and gives your company a
better chance for survival. Every business should have a plan. Get ready now.
Plan to stay in business
Business continuity planning must account for both man-made and
natural disasters. You should plan in advance to manage any emergency. Be
prepared to assess the situation and use common sense and available resources
to take care of yourself, your co-workers, and your business’s recovery.
Continuity Planning/Risk Assessment can be a sophisticated area of
expertise that ranges from self-assessment to an extensive engineering study.
Your organization’s risk needs will vary according to the specific industry,
size, scope, and location of your individual company. Start by reviewing your
business process flow chart (if one exists) to identify operations critical to
survival and recovery. Carefully assess your internal and external functions to
determine which staff, materials, procedures, and equipment are absolutely
necessary to keep the business operating.
You should also establish procedures for succession of management.
Include co-workers from all levels in this plan as active members of the
emergency management team.
Make a list of your most important customers and proactively plan ways
to serve them during and after a disaster. Also identify key suppliers,
shippers, resources, and other businesses you must interact with on a daily
basis. A disaster that shuts down a key supplier can be devastating to your
business.
Plan what you will do if your building, plant, or store is not
accessible. Talk with your staff or co-workers and frequently review and
practice what you intend to do during and after an emergency.
Just as your business changes over time, so do your preparedness needs.
Review and update your plans at least annually and inform your employees of the
changes.